Customer service
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Highly motivated and energetic individual with a culmination of business and customer service skills in retail, service technician automotive and sales positions. Handles new challenges and tasks well and always with a strong work ethic. Works great under stressful and fast paced work environments. Good with analyzing situations and delegating where needed with common sense. Ability to think outside the box.
2022 - 2023
SERVICE TECHNICIAN, RESIDENTAL/COMMERICAL, COASTAL IRRIGATION, FT MYERS
Mainline and lateral line repairs, new systems installations, controller and rain sensor replacements, diagnostics, sprinkler head replacements, well pumps replacements, valve manifold installation or replacements.
2020 - 2022
IRRIGATION TECHNICIAN, MAINSCAPES, FT MYERS
Sprinkler head replacements, pipe repair, electrical diagnostics, controller and rain sensor replacements and maintenance.
2018 - 2020
ASSISTANT WOOD DEPARTMENT MANAGER, FLOOR AND DÉCOR, FT MYERS
Inventory, displays, customer service, cash handling, department upkeep, truck shipments, delegating tasks, opening and closing store duties.
2017 – 2018
PARTS SPECIALIST, COCONUT POINT FORD, ESTRO
Backdoor shipping in/out, Inventory accountability, putting shipments away, part sales, part deliveries, computer logs, emails, phone orders.
2015 - 2017
RETAIL MANAGER, ADVANCED AUTO PARTS, CAPE CORAL
Specializing in quality counter sales, knowledge of opening and closing duties, meeting sales goals, delegationof tasks, money handling/deposits, communication/emails, reports, inventory upkeep, ordering shipments, cycle counts, planograms, scheduling, filing.
2012 - 2014
PORTER/DETAILER, JACKS COLLISION CENTER, FORT MYERS
Cleaning and prepping cars for paint. Client deliveries which included: picking up and dropping off clients.
2007 - 2008
CLERK, ADA’S NATURAL FOODS, CAPE CORAL
Stocking and organizing product on main floor. Assisted customers with product location. Storage room cleaning and organization, receiving shipments.
2003 - 2007
CUSTOMER SERVICE REP, PUBLIX, CAPE CORAL
Problem solving, item returns, lottery sales, special ordering, Monday handling, customer service satisfaction, stocking and organizing work area, filing/paperwork.
2006
MARINER HIGH SCHOOL, CAPE CORAL – DILPOMA
