Student Assistant at Sonoma State University – Information Technology (2025-08 – Present)
- Provide technical support to students, faculty, and staff by troubleshooting hardware, software, network, and account-related issues.
- Respond to help desk requests and assist users with password resets, access permissions, and general technology support.
- Set up and maintain computer labs, classrooms, printers, and other campus IT equipment.
- Install, configure, and update software on university-owned devices.
- Maintain inventory records and track technology asset assignments while documenting technical issues and solutions.
Student Assistant at Sonoma State University – Center for Community Engagement (2022-08 – 2025-08)
- Supported updates to the university's official website to improve accessibility, functionality, and user experience.
- Edited and implemented manager-approved website content and design changes.
- Organized and supported team meetings while assisting with project planning, organization, and deadline management.
Team Member at Cinemark (2021-09 – 2022-08)
- Delivered prompt and friendly customer service in a fast-paced environment while managing food preparation, sales, and guest interactions.
- Handled transactions accurately and consistently met performance expectations in customer service and concession operations.
Amazon Returns Associate & Cashier at Kohl's (2021-06 – 2021-09)
- Processed and packaged Amazon returns accurately and efficiently while assisting customers with store services.
- Promoted store loyalty and credit programs and helped train new team members on return procedures and customer service.
Election Poll Worker at Santa Clara County Elections Office (2020-03 – 2020-03)
- Assisted voters with registration, ballot submission, voting procedures, and mail-in ballot drop-offs.
- Adapted quickly to multiple polling-station responsibilities while maintaining professionalism and attention to detail.
