Maury Martinez

Detail-oriented and highly organized professional with 4 years experience in data handling, quality control, and customer service. Proven ability to manage large volumes of information with accuracy, maintain confidentiality, and meet deadlines. Bilingual in English and Spanish with strong proficiency in Microsoft Office tools.

Social Media Moderator - Teleperformance - El Paso, TX

(2022-12)

• Review and process high volumes of user-generated content with a strong focus on accuracy and consistency
• Maintain strict confidentiality when handling sensitive user and company data
• Apply detailed guidelines and policies to ensure quality control and compliance
• Complete ongoing training to improve data review accuracy and efficiency

Customer Service Representative - HGS – RCN - El Paso, TX

(2020-12 - 2022-12)

• Entered and updated customer information in internal systems with a high level of accuracy
• Analyzed customer issues and documented solutions clearly and efficiently
• Provided insights to improve processes based on recurring data trends
• Managed multiple tasks while maintaining attention to detail

Sales Associate - Walmart - El Paso, TX

(2020-06 - 2020-12)

• Maintained accurate records and performed routine quality checks
• Assisted with inventory tracking and product data organization
• Ensured up-to-date product information and labeling accuracy

Sales Representative - Vector Marketing - El Paso, TX

(2019-08 - 2019-09)

• Documented customer interactions and maintained organized records
• Scheduled appointments and managed data related to customer accounts
• Ensured accurate communication of pricing and product details

Associate of Business - Economics Emphasis - The University of Texas at El Paso (2020-05)