Depot Operations Supervisor | Fleet & Shuttle Operations at FIFA WORLD CUP 26™ (2026-05 – 2026-07)
Oversaw overnight Fleet & Shuttle Operations within Seattle Host City's 24/7 transportation network during the FIFA World Cup history making it the largest sporting event ever, featuring 48 participating nations competing across 104 matches throughout the United States, Canada, and Mexico. Serving as the overnight Depot Operations Supervisor, held primary responsibility for transportation readiness, fleet accountability, operational continuity, and next-day tournament execution across an 88-vehicle fleet, 97 professional drivers, 858 planned transfers, and 1,093 passenger movements.
- Personally executed a critical referee transportation movement following an unexpected international travel disruption, independently transporting the referee in an official FIFA World Cup vehicle from the team hotel through airport arrival, coordinating the official FIFA liaison handoff, and remaining accountable until the referee was safely transferred for the next FIFA World Cup assignment less than 48 hours later.
- Coordinated transportation operations supporting FIFA President Gianni Infantino, FIFA leadership, Confederation Presidents, Participating Member Associations (PMAs), participating national teams, referees, VIP/VVIP client groups, workforce, hospitality, media, and broadcast operations across airports, hotels, training sites, venues, depots, and official tournament locations while maintaining FIFA's standards for professionalism, service, and operational execution.
- Advanced overnight transportation operations by developing supervisor pass-downs, transportation reference guides, hotel intelligence, depot resources, and decision-support tools that strengthened cross-shift communication, improved operational awareness, and reinforced consistency throughout overnight tournament operations.
National Team Operations Testing Coach | National Team Trials & Training Camps at USA Football (2026-03 – Present)
USA Football National Team Trials and Training Camps within the Olympic pathway to LA28, where approximately 100 elite men's and women's flag football athletes competed for Team USA roster positions for the 2026 IFAF Flag Football World Championships. Entrusted with responsibilities supporting official athlete evaluation, performance testing integrity, and operational execution across Adult and Junior National Team programs.
- Served as the primary recorder for official standing broad jump testing, capturing, validating, and safeguarding performance results used directly by USA Football coaches and High Performance staff during Men's and Women's National Team roster evaluations while preserving the accuracy and integrity of official testing data.
- Protected the integrity of the National Team evaluation process by verifying athlete identification before every official measurement, maintaining redundant documentation during extreme environmental conditions, and ensuring every performance remained accurately attributed throughout Adult and Junior National Team Trials and Training Camps.
- Expanded operational responsibilities beyond athlete evaluations through equipment logistics, trailer operations, venue preparation, field transitions, operational readiness, breakdown activities, and resource accountability while maintaining efficient execution across multiple training environments.
Guest Services Representative & Guest Experience Ambassador at San Diego Padres (2025-03 – 2026-05)
Represented the San Diego Padres throughout 94 consecutive Major League Baseball games over two seasons, serving as a front-line ambassador for one of Major League Baseball's premier organizations while delivering exceptional guest experiences through operational awareness, sound judgment, proactive problem solving, and personalized service across every game-day environment.
- Exercised independent judgment throughout live event operations by anticipating guest needs before they developed into service disruptions while resolving premium seating concerns, ADA accommodations, accessibility requests, crowd movement, ticketing issues, vertical transportation, and service recovery situations with an operational mindset that balanced guest satisfaction, speed, efficiency, safety, and the uninterrupted flow of game-day operations.
- Approached every game with the understanding that the guest experience began long before fans arrived at Petco Park. Evaluated the opponent, forecasted attendance, first pitch time, weather, regional traffic, parking operations, MTS Trolley service, nearby hotels, promotions, giveaways, and anticipated guest demographics to understand how each factor influenced guest expectations, arrival patterns, operational priorities, and service opportunities before gates opened, allowing proactive engagement before concerns surfaced.
- Combined comprehensive knowledge of Petco Park's seating bowl, premium clubs, suites, concessions, amenities, accessibility resources, entry gates, guest pathways, and transportation options with an approachable, proactive service philosophy that anticipated questions before they were asked. Personally escorted guests whenever it enhanced their experience, eliminated unnecessary reliance on maps and directories through confident venue knowledge, and recognized that every interaction from a guest's first arrival through departure shaped their lasting perception of the Padres organization. Consistently created memorable first and final impressions through professionalism, genuine hospitality, personalized service, and an unwavering commitment to representing the Padres brand.
Game Night Staff, Membership Services, Arena Host at Los Angeles Clippers (2022-08 – 2025-03)
Recognized as the 2022–2023 Game Night Staff of the Year while supporting a $100M+ Premium Membership portfolio serving approximately 4,000–6,000 Premium Members across three NBA seasons. Progressively expanded beyond game-night responsibilities into Clippers Headquarters, becoming an embedded front office resource through organization-wide initiatives, executive priorities, event planning, and strategic projects supporting the franchise's historic transition from Crypto.com Arena to the $2 billion Intuit Dome.
- Became an embedded operational resource across Clippers Headquarters through front office initiatives, event planning, executive priorities, Human Resources hiring events, premium member programming, technology implementation, operational rehearsals, marketing activations, arena tours, and exclusive courtside experiences requiring professionalism, discretion, adaptability, urgency, and exceptional operational judgment.
- Assumed responsibility for confidential membership resources, department keys, access credentials, premium inventory, VIP gifting, executive workspaces, and designated organizational assets while preserving operational continuity across Membership Services, Human Resources, Marketing, Arena Operations, and additional front office departments. Routinely operated with a full-time ownership mindset, making myself available whenever organizational priorities required dependable execution beyond scheduled game responsibilities.
- Executed the organization's highest-profile Premium Member and courtside experiences by consistently thinking several steps ahead of live operations, anticipating logistical needs, positioning resources before they were required, recognizing potential disruptions before they affected the member experience, and adapting in real time to deliver seamless execution for Premium Members, executives, corporate partners, and distinguished guests.
- Played an integral role in one of the NBA's most significant organizational transformations through Intuit Dome planning and opening, logo rebranding, venue technology implementation, operational rehearsals, hiring initiatives, premium member events, and cross-functional organizational projects, developing a comprehensive understanding of how collaboration across front office departments strengthened organizational execution and elevated the Clippers brand.
Athletics Equipment Room Assistant at University of California San Diego Athletics (2023-03 – 2024-08)
Established the operational foundation for a career in professional sports as a member of a three-person full-time equipment staff overseeing equipment operations for more than 600 NCAA Division I student-athletes across 23 NCAA sports. Maintained operational readiness, Under Armour inventory operations, equipment accountability, and department-wide logistics while ensuring every athletic program consistently received the resources required for practices, competitions, recruiting visits, postseason events, and daily operations.
- Directed daily equipment operations across 23 NCAA Division I programs through Under Armour inventory administration, shipment receiving, inventory reconciliation, Helmet Tracker management, equipment issuance, laundry operations, secure asset accountability, and equipment distribution while balancing the operational demands of multiple sports simultaneously.
- Approached every practice, competition, recruiting visit, and special event with an anticipatory operational mindset by preparing equipment, organizing resources, coordinating logistics, and positioning inventory well before it was required, ensuring coaches, athletic trainers, and student-athletes experienced uninterrupted operations regardless of changing schedules or competing priorities.
- Safeguarded high-value athletic assets, secure equipment facilities, inventory integrity, and department resources while adapting to evolving operational priorities with professionalism, accountability, efficiency, and attention to detail.
Event Coordinator II | Ticket Sales & Service at University of California, Berkeley (2022-08 – 2023-02)
Operated within the business operations of a nationally recognized Power Five athletics program during California Football's final season in the Pac-12 Conference before the university's transition to the Atlantic Coast Conference (ACC). Executed ticket sales, premium hospitality, fan engagement, and revenue initiatives that enhanced the game-day experience while reinforcing one of the nation's premier collegiate athletics brands.
- Cultivated relationships with Season Ticket Members, alumni, donors, prospective future stakeholders, and game-day guests through personalized service, premium hospitality, and proactive engagement that strengthened long-term loyalty while representing the California Athletics brand with professionalism and integrity.
- Advanced revenue objectives through ticket sales campaigns, premium seating initiatives, fan outreach, and game-day activations while recognizing how ticketing, hospitality, marketing, and customer engagement collectively influenced attendance, revenue performance, and the long-term success of a Division I athletics department.
