May Ann Joy Fabre

Results-driven Business Office Manager with extensive experience in office administration, accounting support, customer service, and business operations within senior living and corporate environments. Demonstrated expertise in financial recordkeeping, billing, payroll support, accounts management, resident relations, and administrative coordination. Recognized for strong leadership, accuracy, professionalism, confidentiality, and the ability to streamline office operations while delivering exceptional service.

Business Office Manager - Grand Victorian of Rockford

(2022-07)

• Oversee daily business office operations for a senior living community
• Process resident billing, payments, account reconciliations, and collections
• Assist with payroll processing and employee documentation
• Maintain accurate financial records and confidential resident files
• Coordinate vendor invoices and payment processing
• Manage accounts payable and accounts receivable functions
• Address resident and family billing inquiries professionally and efficiently
• Prepare financial and administrative reports for management review
• Ensure compliance with company policies and administrative procedures
• Supervise front office administrative workflow
• Recognized as Employee of the Year (2024)

Receptionist - Grand Victorian of Rockford

(2022-02 - 2022-06)

• Greeted residents, visitors, and vendors professionally
• Managed front desk operations and visitor records
• Answered and directed incoming calls promptly
• Assisted with scheduling, filing, and office documentation
• Responded to resident inquiries and provided administrative assistance
• Coordinated communication across departments

Secretary / Accounting Staff - C.A. Chabby Corporation

(2019-01 - 2020-12)

• Provided administrative and clerical support to management
• Processed invoices and maintained accounting records
• Prepared financial reports and reconciled transactions
• Managed business correspondence and filing systems
• Assisted with payroll documentation and scheduling
• Maintained accurate data entry and documentation

Accounting Staff - Mitsubishi Motors Philippines

(2017-01 - 2019-12)

• Processed accounting transactions and financial documentation
• Prepared daily, weekly, and monthly financial reports
• Reconciled accounts and resolved discrepancies
• Assisted with accounts payable and receivable processes
• Ensured compliance with accounting procedures and internal controls
• Supported audit preparation and documentation

Master of Arts - Business Administration - Graduate School, Philippines (2019-01 - 2020-12)

Bachelor of Science - Tourism, Hotel and Restaurant Technology - Philippines (2015-01)