Maya Claros

Team Lead at Clarks Shoes (2023-01 – Present)

• Oversaw daily store operations including inventory receiving, returns processing, and opening/closing procedures
• Organized store merchandise and stock while ensuring proper placement of products
• Provided exemplary customer service through a friendly and engaging manner
• Guided customers through purchasing decisions by aligning product recommendations with needs and current promotions
• Drove sales through strategic upselling of footwear and accessories
• Assisted in store maintenance and merchandising to create a visually compelling environment
• Ensured team completion of daily tasks and operational responsibilities in a timely manner
• Managed online orders, in store pickup, and customer inquiries via phone with efficiency and accuracy

Assistant at S. Adamson (2020-01 – 2022-12)

• Operating office equipment and repairing technical issues when necessary
• Answering phones and giving information to callers or transferring calls to appropriate individuals
• Creating invoices and keeping records of collections and disbursements
• Schedule and confirm appointments for clients

Swim Instructor at Water Otters Swim School (2024-01 – Present)

Only active during late spring and summer months

• Instructed private lessons for swimmers between ages 2 and 11
• Curated each lesson to suit the swimmer's needs
• Communicated regularly with Manager, Students, and Parents
• Responsible for enforcing pool safety

Child Care Provider at Child Care Provider (2018-01 – Present)

Occasional

• Tutored and assisted with assignments for multiple subjects
• Cared for children ages 1-12
• Effectively communicated and coordinated with parents to understand each child's specific needs
• Lovingly prepared meals specific to dietary restrictions or allergies and administered medications when necessary

Swim Instructor at Water Wings Swim School (2023-01 – 2024-12)

• Instructed private, semi-private and group lessons for swimmers between ages 6mo and 13 (Beginner through Advanced swim levels)
• Adapted curriculum and techniques to suit each swimmer's needs
• Communicated regularly with Students, Staff, and Parents
• Responsible for pool safety and ensuring facility rules were followed

History – Pierce College