Team Lead at Clarks Shoes (2023-01 – Present)
- Oversaw daily store operations including inventory receiving, returns processing, and opening/closing procedures
- Organized store merchandise and stock while ensuring proper placement of products
- Provided exemplary customer service through a friendly and engaging manner
- Guided customers through purchasing decisions by aligning product recommendations with needs and current promotions
- Drove sales through strategic upselling of footwear and accessories
- Assisted in store maintenance and merchandising to create a visually compelling environment
- Ensured team completion of daily tasks and operational responsibilities in a timely manner
- Managed online orders, in store pickup, and customer inquiries via phone with efficiency and accuracy
Assistant at S. Adamson (2020-01 – 2022-12)
- Operating office equipment and repairing technical issues when necessary
- Answering phones and giving information to callers or transferring calls to appropriate individuals
- Creating invoices and keeping records of collections and disbursements
- Schedule and confirm appointments for clients
Swim Instructor at Water Otters Swim School (2024-01 – Present)
Only active during late spring and summer months
- Instructed private lessons for swimmers between ages 2 and 11
- Curated each lesson to suit the swimmer's needs
- Communicated regularly with Manager, Students, and Parents
- Responsible for enforcing pool safety
Child Care Provider at Child Care Provider (2018-01 – Present)
Occasional
- Tutored and assisted with assignments for multiple subjects
- Cared for children ages 1-12
- Effectively communicated and coordinated with parents to understand each child's specific needs
- Lovingly prepared meals specific to dietary restrictions or allergies and administered medications when necessary
Swim Instructor at Water Wings Swim School (2023-01 – 2024-12)
- Instructed private, semi-private and group lessons for swimmers between ages 6mo and 13 (Beginner through Advanced swim levels)
- Adapted curriculum and techniques to suit each swimmer's needs
- Communicated regularly with Students, Staff, and Parents
- Responsible for pool safety and ensuring facility rules were followed
