Phone Receptionist at CJ Moving Llc (2024-08 – Present)
Freelance phone receptionist providing first point of contact for visitors, understanding customer requests and directing calls to appropriate departments.
- First point of contact for visitors understands customer request and directs calls to the appropriate department.
- Experience working independently and managing personal outreach goals.
- Strong communication and attention to detail
Team Member at Target (2023-07 – 2024-07)
Provided customer service in a fast-paced retail environment, assisting guests with purchases, returns, and product inquiries.
- Provided customer service in a fast-paced retail environment, assisting guests with purchases, returns, and product inquiries.
- Maintained sales floor standards and collaborated with team members to achieve daily performance goals.
- Trained new hires on company procedures, POS systems, and customer engagement strategies.
- Developed strong communication and problem-solving skills through direct customer interactions.
Hostess at Half Fancy (2022-05 – 2023-06)
Managed reservations and guest flow in a high-volume restaurant, creating a welcoming atmosphere and ensuring timely table turnovers.
- Managed reservations and guest flow in a high-volume restaurant.
- Created a welcoming atmosphere for guests and ensured timely table turnovers.
- Worked closely with servers and management to enhance guest experience.
- Strengthened multitasking and conflict resolution abilities
