Client Service Representative - Millbrook Animal Care Clinic
(2025-10)
- Serve as the primary point of contact for clients and patients.
- Coordinate appointments, urgent visits, and emergency scheduling.
- Manage client communications and process payments.
Client Service Representative - VCA Arboretum View Animal Hospital
(2023-06)
- Assist with patient check-in, scheduling, and client communications.
- Maintain medical records and coordinate follow-up appointments.
- Support emergency and specialty care operations.
Adoption Consultant - Anderson Humane Society
(2023-02 - 2023-06)
- Guided families through the pet adoption process.
- Provided daily care and enrichment for animals.
- Maintained clean and safe environments.
Customer Service/Pet Care Associate - PetSmart
(2021-12 - 2023-03)
- Provided exceptional customer service and pet care support.
- Assisted customers with products and services tailored to their pets' needs.
- Maintained animal health, safety, and cleanliness.
E-Commerce Shopper - Angelo Caputo's Fresh Markets
(2020-11 - 2021-11)
- Fulfilled online customer orders with accuracy and efficiency.
- Communicated with customers regarding substitutions and special requests.
- Prepared orders for pickup and delivery.
Customer Service Roles - Mariano's
(2017-05 - 2020-11)
- Delivered excellent customer service in bakery, floral, and ClickList departments.
- Assisted customers with special orders, product recommendations, and order fulfillment.
- Handled online grocery orders, pickups, and customer inquiries.
- Maintained department organization, inventory, and product presentation.
