McKenzie Friel

I am a people-focused HR professional with six years of experience supporting teams and leaders in both innovative, high-growth tech environments and established corporations. Seeking an opportunity to combine my exceptional “can-do” and service-oriented attitude, strong sense of urgency and prioritization, and high attention to detail to create an amazing employee experience and a true “people-first” culture.

Premise Data 一 San Francisco, CA

People Operations Generalist  March 2022 - Dec 2023

• Led the transition from a legacy HRIS Paylocity to BambooHR, guiding a cross-functional team through data migration, customization, and configuration. Optimized new HRIS to align with evolving organizational needs
• Owned the entire employee benefits program. Oversaw enrollment processes, addressed employee inquiries, and collaborated with benefit providers and brokers to optimize coverage options and rates
• Led the development, improvement, and management of People data and reporting across international teams
• Drive HRIS system data accuracy and validation of Premise Data's people data and reports; consistently update and maintain employee records, company org charts, and personnel files 
• Operationalized performance management system and process using 15Five
• Continued to assist team in general HR administration: payroll, benefits, employee relations, employee onboarding and offboarding, employee database maintenance, time off, leaves of absence, recruiting 

• Prepared and administered annual and mid-year performance review processes in 15Five
• Managed end-to-end recruitment life cycle: candidate sourcing, interviewing, closing, and onboarding
• Assisted in general HR administration: payroll, benefits, employee relations, employee onboarding and offboarding, employee database maintenance, time off, leaves of absence, recruiting 
• Addressed employee questions and matters related to benefits, leaves of absence, and time off 
• Developed and streamlined processes within our People tools (BambooHR, Paylocity, Greenhouse, JIRA, 15Five)

Recruitment Coordinator- Contract  March 2021 - Dec 2021

• Coordinated over 900 interviews for the Abbott Diabetes Care recruiting team in under four months
• Served as a consistent and reliable point of contact for hiring managers, interview teams, recruiters, and candidates throughout the entire process, ensuring all candidates have an exceptional interview experience
• Processed sign-on bonuses and deliver weekly requisition reports to team

Talent Acquisition Coordinator June 2019 - June 2020

• Owned the entire high-touch interview process as the sole coordinator for Acubed’s recruiting team: scheduled interviews, arranged travel for and hosted candidates, managed post-interview syncs
• Ensured excellent candidate experiences from the initial point of contact to new hire start date
• Partnered with managers and recruiters to develop recruiting interview strategies
• Owned Greenhouse Recruiting: updated candidate records, NDA documentation, and candidate reimbursements
• Hosted virtual career fair to continue achieving hiring goals during the COVID-19 pandemic

Recruiting Coordinator, Service March 2018 - May 2019

• Scheduled and managed 40-100 phone, Zoom, and onsite interviews per week; hired 400+ new employees
• Tracked and corresponded with 50-100 active candidates on an ongoing basis
• Reserved conference rooms and booked travel arrangements for non-local candidates 
• Greeted candidates for on-site interviews and ensured all candidates have a world-class interview experience 
• Owned, coordinated, and managed Batch Day (major monthly hiring event) for Tesla’s office in Draper, UT. Traveled to Utah to facilitate this week-long hiring event monthly.
• Managed NDA documentation and expense reports for candidate reimbursements

People Operations Coordinator - Contract  May 2017 - October 2017

• Managed 75-100 active candidates on an ongoing basis and hired 33 people as sole coordinator on a team of 3 
• Scheduled all phone interviews, on-site interviews, pre & post feedback sessions
• Coordinated travel arrangements for non-local candidates and hosted candidates for on-site interviews
• Owned the entire employee on-boarding experience including, but not limited to, sending and finalizing new hire paperwork, and creating and managing employee profiles in the HRIS

Recruiting Coordinator - Contract August 2016 - April 2017

• Hired 25 Clinical Researchers as sole coordinator scheduling phone and onsite interviews as well as debriefs
• Assisted in developing recruiting methods and interview questions, and completing resume screens, phone interviews, and reference checks
• Managed all final candidate and new hire paperwork, including generating offer letters
• Maintained personnel files and a complete record of interviews and new hires 

Santa Clara University 一 Santa Clara, CA 

B.S. in Sociology; Minors in Communication and Women’s and Gender Studies Magna Cum Laude