Foster Care Case Manager - Department of Human Services - Jonesboro, GA
(2025-05)
A foster Care Case Manager for the department of human service services (DHS) plays a central role in ensuring safety, well-being, and permanency of children placed in foster care. Providing direct support to children, families, and foster parents, while also caring out the legal and administrative responsibility tied to child welfare.
- Ensuring the child's physical, emotional, and educational needs are met.
- Monitoring the child's adjustment in foster care through regular home visits.
- Advocating for medical, mental health, and education, educational services as needed.
- Developing, implementing, and updating individualized service plans (ISPs) for children and families.
- Setting permanency goals (eg: reunification, adoption, guardianship, or independent living).
- Working alongside biological parents to support unification when possible.
- Preparing court reports, and provide testimony regarding the child's best interest, and ensuring compliance with federal and state child welfare laws.
- Document all case activities, contacts, and discussions thoroughly.
- Support foster parents by providing training, resources, and crisis intervention with needed to ensure foster homes, remaining compliance with licensing standards and act as a liaison between foster parents and DHS.
- Working toward a teaching a safe, stable, and permanent home for the child weather through reunification, adoption, or other permanent options.
- Reassess and revise plans based on progress and circumstances.
Juvenile Correction Officer - Department of Juvenile Justice - Hampton, GA
(2023-12 - 2025-04)
Primary responsibility is to provide direct supervision and remote monitoring of Youths up to age 18 in a secure detention facility:
- Ensure accurate and detailed records of inmate activities; this includes disciplinary actions, incident reports and other documentation related to the youth.
- Keen awareness of environment to assess potential threats, and activity youth is or may be engaged in to respond and react appropriately.
- Trained to de-escalate tense situation and resolve disputes peacefully.
- Report incidents and give clear instruction/direction to youths.
- All tasks deemed necessary to provide a safe and secure environment for the well-being of the youths and fellow officers.
Dealer Concierge II - Cox Automative (Division of Cox Entertainment) - Atlanta, GA
(2020-01 - 2023-04)
Duties included
- Responds and documents interaction with Clients regarding questions on services provided to various car dealerships.
- Resolves and addresses Clients issues and concerns with vehicle paperwork or VIN numbers.
- Promotes Manheim products.
- Ensure timely research and response to Clients.
- Understand and access issues and warm transfer to appropriate area for resolution.
- Investigated and reported errors regarding billing to upper management.
- Tracked and monitored inventory.
Lead Teacher - Childcare Network - McDonough, GA
(2020-01 - 2023-04)
Responsibilities for lead teacher included:
- Tracked and documented the developmental progress of children in assigned classroom.
- Interacted with children and prepared relevant learning materials.
- Resolves and addresses issues or concerns with parents.
- Communicates with parents about the individual needs of their children; includes any identified special concerns.
- Ensure timely, and accurate reporting of all child related incidents.
- Communicate any related issues with children's development to Director.
- Provide a nurturing, safe and stimulating learning environment for the children attending the center.
