Residence Inn by Marriott, Madison Height, Michigan, MI 48071, USA
Position: Room Attendant
From: 04 May 2023 to Present
Job Responsibilities:
- Greeting guests and responding to queries.
- Changing bed linen and making beds.
- Replacing used towels and other bathroom amenities, such as shampoo and soap.
- Sweeping and mopping floors.
- Vacuuming carpets.
- Dusting and polishing furniture.
- Emptying trash containers and ashtrays.
- Restocking beverages and food items in the minibar.
- Cleaning public areas, such as corridors.
- Reporting any technical issues and maintenance needs.
- Updating status of guest rooms on assignment sheet.
- Returning and restocking cleaning cart at shift end.
Hotel Surma International, Sylhet, Bangladesh
Position: Room Attendant
From: January 2015 to December 2022
Job Responsibilities:
- Cleaned and returned vacant rooms to occupant-ready status.
- Locked guest rooms after performing housekeeping services and maintained complete security.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Delivered extra linens, paper products and toiletries to guests.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Responded quickly to guest inquiries and delivered linens and personal care items upon request.
- Inspected furniture for damage or stains in between guest stays.
Cinnamon Restaurant, Huntingdon, United kingdom
Position: Waiter
From: January 2011 to December 2014
Job Responsibilities:
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from food borne illness and maintain proper sanitation.
- Calculated charges issued table checks and collected payments from customers.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Suggested additional items to customers to increase restaurant sales.
