Medina Yasmine Bethea

Healthcare Operations and Administrative Professional with 10+ years of experience supporting patients, healthcare teams, nonprofit organizations, and community initiatives. Skilled in EPIC electronic health records, patient scheduling, insurance verification, healthcare administration, project coordination, and customer service. Recognized for strong communication, attention to detail, and the ability to manage multiple priorities in fast-paced environments.

Seeking a remote position focused on healthcare operations, patient coordination, administrative support, or client services

Patient Care Assistant (PCA) - Heritage Home Healthcare Incorporated - St. Paul, MN

(2020-05)

• Coordinate scheduling, appointment management, and healthcare-related administrative support for clients and family members.
• Maintain accurate documentation and communication regarding patient care needs.
• Assist with transportation, daily living activities, and health-related support services.
• Monitor and report changes in patient health and wellbeing.
• Support care planning and coordination between healthcare providers, patients, and family members.
• Provide compassionate client-centered support while maintaining confidentiality and professionalism.

Patient Assistant Coordinator - Abbott Northwestern Hospital - Minneapolis, MN

(2019-05 - 2023-01)

• Utilized EPIC electronic health records to manage patient information, scheduling, and documentation.
• Coordinated communication between patients, nursing staff, and healthcare providers.
• Managed patient consults, scheduling activities, and administrative workflows.
• Assisted with departmental projects within the Spine and Orthopedic Department.
• Maintained accurate records and ensured efficient administrative operations.
• Responded to patient and staff requests while delivering exceptional customer service.
• Demonstrated adaptability and organizational skills in a fast-paced hospital environment.

Founder & Executive Director - Project Maryam - Minneapolis, MN

(2011-11 - 2023-01)

• Founded and managed a community-focused nonprofit organization supporting women and families.
• Developed organizational programs, outreach initiatives, and community partnerships.
• Drafted grant proposals and funding requests to support program development.
• Coordinated volunteers and community engagement activities.
• Collaborated with nonprofit organizations, faith communities, and stakeholders to advance organizational goals.
• Managed communications, project planning, and strategic initiatives.

Hospital Patient Advocate - Golden Valley Hospital - Golden Valley, MN

(2009-06 - 2011-05)

• Professionally worked closely with various states as well as counties in Minnesota in order to ensure medical assistance for uninsured and underinsured hospital patients.
• Aided hospital patients in third party liability, motor vehicle accidents and workers compensation.
• Worked with emergency room staff and registration, as well as nurses and doctors in confirming medical insurance for hospital patients.
• Worked one on one with patients in completing healthcare applications for medical assistance and obtaining various forms of identification documentation.

Inventory Specialist - Fairview Hospitals & Clinics

Patient Engagement Technician - Medication Management Systems

Office Administrator II - Arconic Aerospace

Program Development Coordinator - Yavapai CASA for Kids

Coursework - Sociology & Psychology - University of Minnesota, Twin Cities (2005-08 - 2009-05)

Certification - Patient Care Technician Training - Project for Pride & Living (2018-05 - 2019-09)