Meet Patel

Detail-oriented Business Finance student pursuing a Bachelor of Science in Business Administration, combining strong customer service skills with proven organizational and communication abilities gained through experience as a Cashier and Customer Service Representative at Walmart. Adept at managing financial transactions, resolving customer inquiries, and fostering positive customer experiences.

Learning Ambassador at Amazon.com (2024-05 – 2025-07)

• Collaborated with learning teams to identify knowledge gaps, proactively escalating common issues and improving training effectiveness.
• Utilized Amazon Tool (ATA) Umbrella system to proficiently assign and record training completion, ensuring accurate tracking of associate progress.
• Coached and mentored associates, providing constructive feedback and strategies to overcome barriers, resulting in improved performance and adherence to expectations.
• Supported WHS Manager and Site/WHS Leaders in addressing safety concerns, contributing to a safer work environment for associates.
• Streamlined associate sign-in processes through the implementation of improved communication channels, leading to increased efficiency.
• Developed multilingual safety training materials and conducted sessions, enhancing communication and understanding of safety protocols across diverse teams.

Customer Service at Walmart (2023-05 – 2025-08)

• Provided exceptional customer service, addressing inquiries, assisting with purchases, and resolving complaints to ensure a positive shopping experience.
• Maintained a balanced cash drawer with a minimal discrepancy rate, demonstrating accuracy and attention to detail.
• Collaborated with store management to generate weekly performance reports, providing valuable insights into store operations and customer satisfaction.
• Stepped in for absent staff members to provide one-on-one instruction and support across various subjects, demonstrating adaptability and teamwork.
• Utilized database systems to track sales, inventory, service requests, and technical issues, contributing to improved store operations and efficiency.
• Contributed to a positive and organized shopping environment by assisting with inventory management, restocking shelves, and maintaining cleanliness standards.

Bachelors of Science in Business Administration in Business finance – University of Tennessee at Chattanooga (2029-05)

High School Diploma – Lakeview High School (2025-05)