Veterinary Receptionist - Paws For A Cause Vet Care - Naperville, IL
(2025-02)
- Work in a call center to help answering the 300+ inbound calls daily, including scheduling all appointments
- Check in and out clients both on our wellness clinic and our high volume spay/neuter center
- Enter invoice charges for spay/neuter services and vaccination clinics
- Facilitate high number of vaccination appointments along with standard wellness appointments
Veterinary Receptionist - Springbrook Animal Care Center - Naperville, IL
(2024-03 - 2025-02)
- Check in and out clients, discuss and fill flea, tick and heartworm prevention, answer any questions or concerns
- Answer busy phone system while prioritizing clients in line
- Clean and stock entire front lobby area
- Answer questions regarding payment plans or other services including grooming and boarding
- Respond to or sort emails in a timely manner
Veterinary Receptionist - Veterinary Specialty Center - Bannockburn, IL
(2023-03 - 2024-02)
- Answering high call volume
- Checking patients in and out of the ER, surgery and specialized appointments
- Assessing the severity of a patient's symptoms to determine whether urgent intervention was needed
- Maintaining a friendly and empathetic relationship with clients, especially during difficult situations
Veterinary Receptionist - Glen Ellyn Animal Hospital - Glen Ellyn, IL
(2022-07 - 2023-01)
- Answering phones, checking patients in and out, scheduling appointments
- Prepare medications for pick up or when client checks out
- Answer all emails, faxes and voicemails
- Call and email clients reminders for their pets
- General restocking of office supplies and products for sale
Interactive Teller - West Suburban Bank - Lombard, IL
(2018-06 - 2022-01)
- Assisting customers with various transactions such as deposits, withdraws, transfers, etc.
- Answering any and all questions to the best of my ability, particularly concerning the new ITM machines
- Maintaining a friendly and professional demeanor, as customers often needed in depth explanation on how the ITM machines function
Dispatcher - Lee's Foodservice Parts & Repairs - Addison, IL
(2018-02 - 2018-05)
- Assisted the Walmart division primarily
- Worked nights and weekends creating tickets and dispatching technicians to various jobs
- Answered questions from stores about service and reached out to them when needed, created positive relationships with them
Legal Assistant - Manley Deas Kochalski LLC - Chicago, IL
(2017-10 - 2018-01)
Obtained and prepared various court
- Maintained friendly relationships with court employees/clients
- Assisted attorneys with various office duties including requesting fees, stamping, sending and running documents in emergencies, along with computer work
Office Assistant - Lee's Foodservice Parts & Repair - Addison, IL
(2014-11 - 2017-10)
- Dispatch operator for the technicians of our top client
- Assist the President with various day to day projects
- General office duties including copying, filing, and running errands
Customer Service Associate - Kohl's Department Store - Downers Grove, IL
(2013-10 - 2013-12)
- Cashier
- Organized department as needed
- Assisted customers with questions or special requests
