Megan Atchison

Results-driven Patient Care Coordinator with 5+ years in dental and orthodontic settings. Skilled in insurance billing, treatment plan presentation, and patient relations. Adept at streamlining front-office operations to elevate patient experience and practice revenue.

Patient Care Coordinator - Markarian Orthodontics - Swansea, IL

(2024-10 - 2025-09)

Maintaining a full schedule in a fast paced office.

• Welcomed patients and coordinated follow-up scheduling to maintain consistent appointment flow
• Collected and verified patient demographics, insurance details, and prior dental history for accurate records
• Maintained a compliant, organized front office environment through consistent daily protocols

Patient Care Coordinator - Valley Dental Group - Phoenix, AZ

(2022-07 - 2024-10)

• Processed insurance claims via Vyne and managed patient communications through DentalQore
• Collected $50,000+ in patient payments prior to treatment, supporting strong practice revenue
• Coordinated legal documentation for secondary-entity cases, ensuring accurate and timely information transfer

Treatment Coordinator - Briggs Family & Cosmetic Dentistry - Phoenix, AZ

(2020-07 - 2022-07)

• Managed scheduling for 5 hygienists and 2 dentists while resolving insurance billing discrepancies
• Presented complex multi-step treatment plans to patients, improving case acceptance rates
• Collected patient co-pays and maintained accurate financial and administrative records

Associates - Southwestern Illinois College