Patient Care Coordinator at Valley Dental Group
Valley Dental Group is a prosthodondist. Mainly fee for service.
- Coordinating our schedule with other specialists & labs.
- Billing PPO insurance, sending attachments, narratives, photos and x-rays.
- Greetings patients.
- Certified with The Scheduling Institute.
- In charge of weekly A/R
- Maintaining a full schedule for Dr. & hygiene.
- Comfortable with going over treatment plans & payments with patients.
Patient Care Coordinator at Markarian Orthodontist
- Greeting all patients
- Taking necessary documents from patients.
- Cleaning and maintaining the front office.
- Coordinating patient appointments as they move through Braces.
- Collecting payments.
- Excellent phone skills.
- Confirming patients appointments and reminding them of what they need to do to prepare for their upcoming visit.
Patient Care Coordinator at Unnamed Dental Practice
- Effectively managed secretarial duties such as scheduled appointments for five hygienists and two dentists, researched billing issues with dental insurance companies, verified coverage.
- Responsible for routine contact with insurance/third-party payors and for processing incoming and outgoing claims.
- Ensured patients satisfaction support for at least 45-60 patients daily through face-to-face.
- Sustained electronic and paper claims.
- Efficient with Eagle Soft.
- Schedules appointments, including referral consultations if necessary
- Triage patients for Covid-19 which include, telephone screening, temperature receiving, enhanced sterilization. Following the CDC protocol.
Patient Care Coordinator at Oral & Maxillofacial Surgery of Phoenix
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Prepared new patient files and updated existing records with new personal, insurance and dental information.
- Earned reputation for good attendance and hard work.
- Scheduled patient appointment and procedures with CareStream.
Office Manager at Dr. John Harman Dental Care
- Scheduled cleanings and dental appointments for patients using EagleSoft.
- Educated patients on treatment procedures and post-procedure home care.
- Responded to patient queries and concerns to resolve issues per company policies and procedures, healthcare regulations, and dental board standards.
- Updated patient financial information to ensure accuracy.
- Checked patients in and out, verified insurance and collecting co-pays to keep business administrative and financial records current.
