Detail-Oriented Data & Operations Professional | Reporting | Real-Time Monitoring | Technical Support
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I’m a dependable, detail-oriented professional with experience in customer support, technical onboarding, team leadership, data reporting, and problem-solving. I enjoy learning new systems, working with data, and finding ways to make processes more efficient. I’m organized, adaptable, and comfortable working independently in remote environments. I’m looking for a long-term opportunity where I can contribute my experience, continue developing my skills, and grow with the company.
I have several years of experience across customer support, technical onboarding, team leadership, and customer success. My background includes managing customer accounts, troubleshooting technical issues, monitoring real-time performance, analyzing data and reports, creating training materials, and improving internal processes. I have worked extensively with platforms including Salesforce, HubSpot, JIRA, Intercom, Google Workspace, and Microsoft Excel, and I am experienced in working independently within remote, fast-paced environments.
Associate of Science in Health Administration – Colorado Technical University, May 2022
Associate of Science in Business Administration – Colorado Technical University, November 2021
High School Diploma – W.S. Neal High School, May 2013
