California State University, San Bernardino - San Bernardino, CA 92407
(2025-01)
Riverside City College - Riverside, CA 92596
(2023-01 - 2025-12)
InterCoast College - West Covina, CA 91791
(2022-01 - 2023-12)
Banquet Server - Doubletree by Hilton Ontario Airport - Ontario, CA 91764
(2018-12 - 2019-10)
- Liaising with guest contact to ensure room setup is correct for the type of event.
- Maintaining communications with kitchen on behalf of guests regarding quality and quantity of food, meal requirements, allergies and special requests.
- Ensuring guests received the best quality of food and service.
- Maintained a clean work area, pre-bussing, retooling tables and welcoming guest.
Restaurant Server - Pittsburgh Marriott North - Cranberry, PA 16066
(2011-11 - 2017-10)
- Greeting guests, taking food and drink orders. While providing fast and efficient, high- quality service in a courteous and professional manner.
- Advising guests about signature food and drinks items designed for the menu.
- Processing orders through Micros, presenting checks to quests and collecting payment.
- Offering additional help to guests, ranging from advice on hotel facilities, attractions in the local area or fielding any concerns or complaints about hotel.
- Maintaining a clean and orderly work area by completing all side duty tasks as assigned and ensuring all tables in my section are set properly at the beginning of my shift.
Hotel Concierge - Riverside Marriott - Riverside, CA 92501
(2011-07 - 2011-10)
- Setting up the buffet according to what is on the daily menu
- Setting up of the hosted bar, having requested liquor, beer and wine, the day before
- Attending to the buffet by replenishing food, and dinnerware
- Attending to the bar, pouring drinks and the replacement of beers, wine and liquor
- Fielding any questions or concerns of Marriott Elite guests, by being an ambassador for the hotel
- Knowing all Elite Marriott guests by name and knowing personal food and drink preferences.
- Having one on one communication with kitchen to ensure food quality
Banquet Server - Riverside Convention Center - Riverside, CA 92501
(2011-02 - 2011-10)
- Liaising with guest contact to ensure room setup is correct for the type of event.
- Maintaining communications with kitchen on behalf of guests regarding quality and quantity of food, meal requirements, allergies and special requests.
- Ensuring guests received the best quality of food and service.
- Maintained a clean work area, pre-bussing, retooling tables and welcoming guest.
Restaurant Server - Hilton Pittsburgh Downtown - Pittsburgh, PA 15222
(2009-03 - 2011-01)
- Greeting guests, taking food and drink orders and providing fast and efficient, high quality service in a courteous and professional manner.
- Advising guests about signature food and drinks items designed for the menu.
- Processing orders through Micros, presenting checks to quests and collecting payment.
- Offering additional help to guests, ranging from advice on hotel facilities, other facilities and attractions in the local area. By fielding any concerns or complaints about hotel.
- Maintaining a clean and orderly work area by completing all side duty tasks as assigned and ensuring all tables in my section are set properly at the beginning of my shift.
Restaurant Server - Denver City Center Marriott - Denver, CO 80212
(2006-04 - 2009-01)
- Greeting guests, taking food and drink orders and providing fast and efficient, high- quality service in a courteous and professional manner.
- Advising guests on food and drinks according to the menu.
- Processing orders through Micros, presenting checks to quests and collecting payment.
- Offering additional help to guests, ranging from advice on hotel facilities, and attractions in the local area. Also fielding any concerns or complaints about hotel.
- Maintaining a clean and orderly work area by completing all side duty tasks as assigned and ensuring all tables in my section are set properly at the beginning of my shift.
Room Service - Denver Marriott City Center - Denver, CO 80202
(2004-02 - 2006-04)
- Delivering food and drink orders to guests in their hotel rooms in a timely manner and collecting payment.
- Setting up room service trays according to hotel standards.
- Maintaining a clean and orderly work area.
Banquet Captain - Denver Marriott Courtyard - Denver, CO 80202
(2002-10 - 2004-11)
- Liaising with guest contact to ensure room setup is correct for the type of event.
- Maintaining communications with kitchen on behalf of guests regarding quality and quantity of food, meal requirements, allergies and special requests.
- Ensuring guests received the best quality of food and service.
- Maintained a clean work area, pre-bussing, retooling tables and welcoming guest.