Property Manager at Cedar Lane Apartments (2025-08 – Present)
- Manage and oversee daily operations of residential properties, ensuring efficient and smooth function of all aspects of property management.
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and gaining trust among tenants and creating a community that residents enjoy being a part of.
- Handle all lease agreements, renewals, and rent collections. Coordinate property maintenance, conducting regular inspections and ensuring timely repairs to maintain property value.
- Negotiate and enforce lease agreements and ensure compliance with property regulations and policies.
- Collaborate with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness.
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment.
- Met with Owners and Construction teams weekly for updates on property and projects along with Renovations team and the management company.
Property Manager at Crossings at Minshall Park (2022-08 – 2025-08)
- Managed and oversaw daily operations of residential properties, ensuring efficient and smooth functioning of all aspects of property management.
- Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate.
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment.
- Negotiated and enforced lease agreements and ensured compliance with property regulations and policies.
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness.
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications.
- Collaborated with the marketing team to develop and implement effective marketing strategies.
- Conducted regular staff training sessions for property maintenance and management personnel, enhancing team productivity and performance.
Property manager at Price Edwards & Company - Ivy Place Apartments (2020-06 – 2022-08)
Developed and maintained strong relationships with property tenants, vendors, contractors and off-site management company. Responsible for daily operations, maintaining property, communicating and being proactive with tenants having a hard time to pay rent during a pandemic while finding ways to evict problematic tenants to get property to a safe environment. Worked closely with Restore Hope in getting funding for all tenants affected by the pandemic. Responsible for processing all bills, screening and approving prospective tenants. Overseeing and audit transmission of paperwork for the completion of vouchers with various agencies.
Assist
Regional manager with property audits and ensure compliance and any corrections that need to be applied. Responsible for the maintenance team and ensuring all work orders are completed in a timely manner with follow up with tenants regarding their work orders. Responsible for overseeing all inspections including preparation for all corrections and deficiencies found during all inspections. Responsible for various monthly services needed on property along with implementing security plans for our property.
Owner at Meg's Sweet Treats (2019-11 – 2020-04)
I opened a store front bakery, after many years of doing custom cakes and cookies out of my home, when I had time. I am having to close and go back to doing it out of my home part time due to COVID19 and not being able to operate for the last couple months and not being able to receive any SBA loans.
Property Manager at McAlester Rental Property (2018-02 – 2019-10)
Responsible for daily operations, maintaining property rentals, screening prospective tenants, communicating and being proactive with tenants having a hard time and helping find resources.
- Enforcing lease agreements, lease violations, evictions.
- Oversee the collection of rent and depositing money into each account, enforcing penalties for late rent.
- Taking calls after hours from tenants regarding any questions they have, resolving complaints, emergencies, maintenance calls, police calls and prospective clients.
- Supervising and coordinating maintenance and work orders, monthly inspections, scheduling pest control, filters and smoke alarms, checking vacant units weekly for any problems.
- Visiting all properties several times a week to ensure the integrity of each property, check for any damages and following up on maintenance work being done.
- Responsible for paying all bills for each property, payroll, bank reconciliation, ordering supplies.
Branch Manager at Advance America (2014-07 – 2018-02)
- Responsible for daily branch operations, new loan originations, buy back and payment transactions.
- Collections, accounts receivables, weekly audits, account write-offs, controlling bad debt.
- Implementing sales and marketing campaigns, consumer relations, develop new area business relationships.
- Area event participation, budgetary reporting including branch revenue goals and month-end projections.
- Employee scheduling, hiring and ongoing monthly training.
Branch Manager at Advance America (2017-02 – 2017-06)
Center of the Quarter - 2nd Quarter 2017. No. 1 Branch in the Region for 6 months of 2017. Rank top #50 Branch Nationwide.
Security at Hard Rock Casino (2010-03 – 2012-01)
- Security detail for main events, dispatch and respond to calls.
Office Manager/Paralegal at Jeff Contreras Law Office (2008-03 – 2010-03)
- Manage daily office responsibilities, payroll, client relations, accounts receivables.
- Paralegal duties, coordinate lawyer's calendar and file motions.
Self-employed at Meg's Home Daycare (2003-02 – 2008-03)
Manage full time in home daycare with staff.
Store Manager at Friedman's Jewelers (1998-01 – 2003-02)
Recruited from Service Merchandise.
- Process credit applications, grant in-house credit, consumer relations, marketing.
- Regional collections manager, Certified training manager, scheduling.
- Eliminated high employee turnover.
Manager at Service Merchandise (1996-03 – 1998-01)
- Trained and managed up to 22 employees as a Training Specialist and resolved customer complaints.
- Created and implemented employee product/sales training and security procedures.
- Implemented sales and marketing campaigns, met monthly sales goals, exceeded year over year.
- Process credit applications, payroll submission and scheduling.
