Account manager at Apple (2017-06 – Present)
- Engage customers to determine full scope of needs and potential to sell higher end products, create excitement for the Apple brand, and recommend suitable solutions.
- Research latest internal and industry news and products to speak from a position of authority with customers and client groups.
- Collaborate with virtual team to share best practices for showcasing hero products, accessories, and services as well as merchandising ideas.
- Develop and deliver in-store training to better connect customer needs to Apple technology, helping to translate complex technical jargon to easily understood directions.
- Worked closely with another specialist to create a resource of demos "Demo of the week" to help reposition our products.
- Reached out to ASC's to work on personal development, provided feedback and shared best practices.
- Turned around an underperforming store to achieve 30 percent revenue growth in six months.
- Supported two Best Buy locations during holiday season.
- Recognized for positively influencing R102.
- Represented R102 on division call.
- Achieved Mac growth and ASP growth as these were SMART GOALS.
- On-Boarded and mentored three specialists
- Participated in a Lunch and Learn event in Best Buy to help teach the virtual team about the apple ecosystem.
- Focused on development around Lominger competencies.
Personal Banker at CitiBank
- Provide personalized financial advice and product recommendations to a portfolio of over 1000 clients.
- Consistently meet or exceed monthly sales targets for credit cards, loans, new to bank account openings and net sales growth.
- Collaborate with branch team to improve OSAT and SAUCE behaviors.
- Perform operational duties such as opening and closing the branch while ensuring compliance.
Solar advisor/ closer at Surf clean energy
- Build fast rapport with potential clients.
- Meet team and personal goals.
- Build a pipeline.
- Meet in home with client's and created value on product and close.
Field marketing specialist at Trinity Solar (2023)
- Build fast rapport with potential clients
- Meet team and personal goals
- Overcome objection through AROC method ( agree, restate, overcome, close)
- Qualify homes for solar program and set appointment
Office manager at Venegas Roofing Construction/ Sunco (2022 – Present)
- Managed Payroll
- In charge of billing and invoices
- Scheduled repairs and jobs
- Created contracts with CEO
Marketing and Media at Powersurge Sports (2016 – 2017)
Responsible for brand advertising
- Designed company logo
- Developed media production content
- Created excitement around marketing campaigns with sales and marketing team through media campaign kick-off
Marketing and Media Intern at Make-A-Wish Foundation (2015 – 2015)
Led project cataloging photos for print and social media campaigns. Worked with Adobe Photoshop and other tools to edit and produce quality media content.
