Meghan Howell

Results-driven professional with over six years of experience in risk assessment and claims processing. Recognized for excellent communication and problem-solving skills, contributing to efficient risk management and claims resolution.

Individual Risk Assistant - Allstate Insurance Co - Hudson, Ohio

(2017-03 - 2023-04)

• Reviewed policies and property photos, confirming compliance with underwriting guidelines for risk assessment.
• Assisted in risk assessment processes for insurance policy evaluations.
• Analyzed data to identify potential risks and recommend mitigation strategies.
• Collaborated with team members to develop risk management plans.
• Responded to incoming phone calls from agents, providing timely assistance on policy writing inquiries.

Claims Processing Specialist - Allstate Insurance Co - Hudson, OH

(2007-05 - 2017-03)

• Processed claims using company-specific software and guidelines, ensuring adherence to standards.
• Communicated with clients to gather necessary information for claims, which facilitated timely processing.
• Collaborated with adjusters to resolve complex claim issues, enhancing overall claim resolution efficiency.
• Review documentation for accuracy and completeness before approval.
• Address customer inquiries regarding claim status and procedures promptly.
• Train new team members on claims processing procedures and systems.

High School Diploma - Stow Munroe Falls High School (2002-05)