Hospitality and Wellness Industry
Send a job offer directly to this candidate
I am transitioning from a long and successful career in entrepreneurship and consulting to hospitality. I have over a decade of experience in customer management leadership, business strategy, and operations development.
Due to my background in managing people across functions and building and scaling my own wellness start-up in a highly challenging environment, I am excellent at building holistic and sustainable service ecosystems and communities. Through effective communication and problem-solving processes built in line with the strategic priorities of the operation, I am an effective relationship builder and have the ability to cultivate understanding and seamless workflows between customers, management, and front-line staff.
I currently work as a business freelance consultant for service-centered marketplace platforms such as GlamSquad and as a Customer Relations Manager at OijiMi, a Michelin-star Korean restaurant in Flatiron.
I believe I could be an excellent fit for an operations, and member relations management role, leveraging my passion for building and operating holistic and inclusive hospitality ecosystems, and my skills as an operator and people-centric leader.
Mobilization and Recruitment Consultant Feb 2023-Present
Streamlining Communication and Understanding between Management and Service Providers
Guest Relations Manager Jan 2023 Present Customer Relations and Reservation Management
Bartender, Barback & Server Aug 2022-Dec 2022
Strategy and Multi Stakeholder Management
