Independent Contractor – Spark Delivery at Walmart Spark (2024-07 – Present)
- Successfully complete high-volume on-demand deliveries, maintaining excellent punctuality and accuracy across diverse neighborhoods and traffic conditions.
- Expertly manage delivery logistics, including route optimization, multi-order batching, and real-time schedule adjustments to maximize efficiency.
- Provide outstanding customer service by accommodating special instructions, handling delicate items with care, and maintaining clear communication throughout the delivery process.
- Conduct thorough vehicle inspections and maintenance to ensure safe, reliable transportation in all weather and road conditions.
- Demonstrate exceptional self-management and time management skills while successfully balancing delivery work with additional professional responsibilities.
Private Care Provider at Confidential Client (2025-06 – Present)
- Safely transport client to medical appointments, errands, and other locations while maintaining strict adherence to schedules and safety protocols.
- Manage multiple daily responsibilities with high reliability and attention to detail in a fast-paced, independent work environment.
- Utilize strong organizational and problem-solving skills to navigate unexpected challenges while maintaining excellent service quality.
Crew Manager at CNC Services (2011-12 – 2017-09)
- Coordinated daily field operations and logistics for multiple crews, ensuring timely completion of scheduled assignments.
- Maintained strict safety standards and performed regular equipment and vehicle maintenance to prevent operational delays.
- Managed scheduling, routing, and resource allocation in a high-pressure environment with competing priorities.
General Manager at Waffle House (2005-01 – 2011-11)
- Oversaw high-volume daily operations, managing time-sensitive tasks and coordinating team activities under pressure.
- Developed and implemented efficient processes to streamline service delivery and improve overall performance.
- Built strong customer relationships through consistent, high-quality service and problem resolution.
