Melani Dominguez

Compassionate, bilingual (Spanish/English) Medical Assistant and Rhode Island College Nursing student with nearly four years of customer service and front-facing administrative experience. Highly skilled in managing electronic health records (EHR), coordinating client communications, and keeping workflows organized with absolute attention to detail. Proven ability to balance high-volume tasks with an empathetic, professional demeanor in both healthcare and retail environments.

Medical Assistant - Asthma and Allergy Physicians of Rhode Island

(2025-09)

• Manage patient documentation and clinical records in a fast-paced healthcare environment.
• Ensure accuracy of medical data entry and maintain strict adherence to patient privacy regulations.
• Coordinate with clinical staff to facilitate seamless patient care and records management.

Customer Service Associate - Walgreens

(2022-07 - 2025-09)

• Assisted customers with product inquiries and recommendations, demonstrating strong customer service and communication skills.
• Maintained an organized and clean store environment, contributing to a positive customer experience.
• Developed efficient strategies for locating items, showcasing attention to detail and organizational skills.

Sales Associate - Francesca's

(2021-08 - 2022-06)

• Engaged with customers to understand their needs and provide personalized assistance, ensuring customer satisfaction.
• Handled diverse customer requests with flexibility and a positive attitude.
• Trained new employees on sales procedures and customer engagement, demonstrating leadership and teamwork.

Nursing - Rhode Island College (2024-09)

A.A. - General Education / Concentration: Pre-Nursing - Community College of Rhode Island (2022-08 - 2024-08)