Melanie Heery

Registered Nurse with expertise in hospice care who promotes open communication and collaboration among medical staff to improve patient satisfaction. Manages patient records and ensures compliance while focusing on continuous quality improvement and innovative care solutions. Supports and collaborates with multiple communities and services, including primary care, home health, palliative, and hospice.

CLINICAL NURSE LIAISON - National Church Residences - Columbus, OH

(2025-03)

• Assessed patient records and secured hospice eligibility determinations with medical director, improving care transitions
• Coordinated patient intake processes to enable timely hospice admission and higher satisfaction
• Communicated between patients, families, providers, and hospice to reduce delays in care pathways
• Provided compassionate guidance to patients and families during transitions, calming concerns and building trust
• Fostered partnerships between care facilities and community resources, streamlining communication and care coordination for patients.

INPATIENT UNIT RN - Chapters Health System - Tampa, Fl

(2022-07 - 2025-01)

• Provided compassionate bedside care on an inpatient unit, improving patient comfort and adherence to care plans
• Monitored vital signs and administered medications per protocol while maintaining accurate medical records
• Collaborated with physicians to adjust patient care plans, enhancing clinical decision making and continuity of care
• Supported patients and families through critical care situations, reducing distress and improving family understanding of treatment

HOSPICE REGISTERED NURSE CASE MANAGER - Hospice of Central Ohio - Newark, OH

(2015-05 - 2021-07)

• Managed care for 20+ hospice patients, coordinating day-to-day clinical needs and visits
• Reviewed patient cases bi-weekly to address gaps and improve team care plans
• Maintained detailed patient records and charting while protecting confidentiality
• Communicated across departments to keep care teams aligned and support patient needs

REGISTERED CHARGE NURSE - Davita Dialysis - Columbus & Newark, OH

(2009-01 - 2019-02)

• Ensured precise transcription of medical orders, reducing medication errors and delays in care
• Monitored patient responses to medications, identifying adverse reactions and prompting timely interventions
• Advocated for patient needs within unit capacity, improving care plans while maintaining standards
• Supported staff with clinical questions, improving team clinical confidence and decision-making

HOSPICE REGISTERED NURSE CASE MANAGER - Heartland Hospice - Columbus, OH

(2011-05 - 2015-05)

• Managed care plans for 20+ patients, ensuring comprehensive support and effective collaboration.
• Ensured secure patient data management and quality care verification every two weeks.
• Facilitated open communication among medical staff to enhance interdepartmental collaboration.

ASSOCIATE OF APPLIED SCIENCE DEGREE - NURSING TECHNOLOGY - Central Ohio Technical College (2008-05)

LPN NURSING PROGRAM - School Of Practical Nursing (2003-03)