Administrative Support & Client Service Specialist - Expeditors International (via CAREERXCHANGE, INC.)
(2025-12)
- Review and cross-reference billing packets to ensure the customer's invoices are accompanied by the required supporting documentation prior to providing it to the proper contacts at the client company
- Verify that transactional records and shipment paperwork match the corresponding billing files, resolving discrepancies to prevent communication and processing delays.
- Act as the primary face and voice of the branch; manage high-volume phone lines, greet corporate visitors, and direct inquiries from clients, carriers, and internal logistics teams to the correct departments.
- Multitask efficiently across a split-role structure, coordinating between accounting personnel and general office administration to maintain seamless day-to-day operations.
Receptionist/Legal Assistant - Pineiro Law
(2023-12 - 2025-11)
- Prepared, compiled, and audited sensitive case files and applications for submission to federal immigration authorities, requiring absolute accuracy and strict attention to detail.
- Gathered and organized critical supporting documentation, invoices, and records for attorney review, court hearings, and official interviews.
- Responded to client inquiries with absolute discretion, drafted detailed professional correspondence, and provided timely updates on case progress.
- Managed the master office calendar via Microsoft Outlook, preventing scheduling conflicts and ensuring all strict legal deadlines were met.
Student Assistant - Office of Class Management
(2023-04 - 2024-04)
- Managed course scheduling tasks using internal institutional software, including adding, modifying, and auditing room data for upcoming terms.
- Served as a key point of contact for university faculty and department schedulers, resolving complex scheduling conflicts and logistics requests efficiently.
Political Researcher - Elias Montes de Oca for City Council Campaign
(2023-06 - 2023-11)
- Conducted in-depth research on local legislation, pending bills, and community issues to inform policy positions and strategic initiatives.
- Audited public donor records and political history datasets to identify trends, curate targeted lists, and manage strategic databases.
