Melanie Rosas

Dedicated and professional bilingual team member with strong customer service skills and the ability to adapt to fast-paced environments with patience and professionalism. Experienced in multitasking while maintaining accuracy and efficiency. Committed to creating positive experiences, building strong relationships, and contributing to team success in patient-focused settings.

Hostess at Camouzanos Mexican food (2024-05 – Present)

• Warmly greeted and assisted guests
• Communicated effectively with guests and staff
• Followed up with guests
• Assisted with to-go orders
• Maintained clean front area
• Recognized for strong customer service

CBC LANDSCAPING (2026-01 – Present)

• Scheduled appointments
• Created and sent invoices
• Sent payment reminders
• Answered phone calls
• Maintained records

911 Dispatcher / Telecommunicator at Ferris City

• Assisted Ferris City residents with questions and concerns
• Answered emergency and non-emergency calls
• Managed emergency situations and coordinated appropriate responses
• Dispatched fire and EMS departments when needed

– Midlothian High School (2025)