Melinda Jackson
Certified Medical Assistant
About
Versatile Certified Medical Assistant possessing first-rate communication skills and personable demeanor demonstrated across 20 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in medical coding, medical records, and coordinating with insurance companies.
Experience
Certified Medical Assistant - Ortho Georgia Urgent Care
(2024-10 - 2025-06)
- Triaged patients and collected vital health information to prepare for physician evaluation.
- Scheduled Radiology appointments and coordinated follow-up visits for patients.
- Assisted physicians during examinations and procedures.
- Administered injections and supported patient care needs in a fast-paced urgent care setting.
Certified Medical Assistant - Atrium Health - Macon, GA
(2009-06 - 2024-10)
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency by coordinating charts and insurance forms.
- Collaborated with medical and administrative personnel to maintain patient-focused environment.
- Maintained updated knowledge of coding requirements.
- Verified signatures and checked medical charts for accuracy and completion.
Adjunct Instructor - Education Corporation Of America - Macon, GA
(2017-03 - 2019-05)
- Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
- Engaged students with compelling classroom discussion of relevant topics.
- Improved performance by defining clear goals and communicating metrics.
- Collaborated on curriculum development and instruction improvement.
Certified Medical Assistant - HCA - Macon, GA
(2007-09 - 2008-10)
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients and prepared for physician examinations.
- Obtained client medical history, symptoms, and allergies.
- Managed medical records including filing, organizing, and scanning.
- Collected and documented patient medical information.
Referral Coordinator / Administrative Assistant - Correctional Health Services - Milledgeville, GA
(1995-10 - 2004-04)
- Maintained confidentiality of all medical records per HIPAA.
- Obtained signatures and coordinated medical record transfers.
- Organized meetings and documented discussions.
- Scheduled appointments, meetings, and travel.
- Completed forms, reports, logs, and HR documentation.
- Managed filing systems and clerical operations.
Education
Certificate of Successful Completion - Medical Coding - Atrium Health Medical Coding (2023-04)
Associate of Science - Nursing - Georgia Military College (2015-09)
Certificate - Medical Assistant - Central Georgia Technical College (2009-09)
