Dietician at Grady Memorial Hospital (2024-12 – 2025-10)
- evaluate patients health status, dietary habits, and medical history to determine their nutritional needs.
- offer guidance and support to patients and groups, educating them on healthy eating habits, managing chronic conditions, and making informed food choices.
- create meal plans and dietary recommendations specifically to each patient's needs, considering allergies, medical conditions, and preferences.
- Maintain detailed records of patient assessments, plans, and progress, ensuring accurate documentation and communication.
Billing Specialist at First Medical Care (2023-07 – 2024-02)
- Creating and sending invoices to customers based on completed services or goods
- Maintaining detailed records of customer accounts, including outstanding balances and payment history
- Inputting billing data into the company's system including patients demographics and service details
- Follow-up on overdue payments and initiating collection
Sales Associate at Home Depot (2018-05 – 2019-11)
- Reviewed or made changes to customer accounts.
- Provided accurate, valid and complete information by using the proper methods/tools.
- Met personal/team sales targets and call handling quotas.
- Followed communication procedures, guidelines and policies.
- Kept records of customer interactions, processed customer accounts and filed documents.
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
Intake specialists at wellcare at Teleperformance (2017-05 – 2017-11)
- Determine the services for Provider/Member
- Speak Directly to providers in determining their medical services
- Create Medical authorization for Par and Non-par providers
- Medical billing and coding
