Melissa Friesner

Efficient freight associate with 3+ years of experience at Home Depot, specializing in inventory management and material handling. Demonstrate expertise in unloading and organizing freight, operating material handling equipment, and ensuring safety compliance. Skilled in collaborating with teams to prioritize high-demand items, maintain accurate stock levels, and ensure product accessibility for a seamless shopping experience.

Excellent customer service with 2+ years of experience, helping customers with product selection, providing fast and accurate handling of currency and credit processing. Authorized to work in the US for any employer.

Freight Associate at Home Depot (2023-05 – Present)

• Unloaded incoming freight from delivery trucks, verifying quantities against shipment documentation to ensure inventory accuracy and minimize product and equipment damage while maintaining strict safety procedures.
• Stocked shelves and overhead bays in assigned departments, organizing freight by size and category to keep aisles clear, improve accessibility, and support accurate on-hand inventory levels.
• Operated store-approved material handling equipment to move pallets and large items, adhering to Home Depot safety standards and traffic patterns to protect customers, associates, and merchandise.
• Labeled, tagged, and down-stocked merchandise from overhead storage based on planograms and bay locations, ensuring products were easy for customers and sales associates to locate and replenish.
• Collaborated with sales floor teams and supervisors to prioritize high-demand freight, respond to out-of-stock items, and maintain a clean, organized backroom and sales floor each shift.

Sales Associate/ Cashier at Home Depot (2021-05 – 2023-04)

• Assisted customers in product selection, providing knowledgeable recommendations to enhance satisfaction.
• Maintained organized merchandise displays to improve customer accessibility and visual appeal for shoppers.
• Processed transactions effectively, ensuring accuracy in cash handling and credit processing.

Diploma – Mariner High School

– Everett Community Collage