Melissa Fuentes

Licensed Vocational Nurse (LVN) graduate with a background in skilled nursing, admissions, and healthcare operations. Experienced with PointClickCare (PCC) and hands-on clinical skills including tracheostomy care, catheter management, and wound care. Strong in coordination, documentation, and working in fast paced care settings.

Assistant Administrator at Artesia Palms Healthcare Center (2023-02 – 2024-09)

Supported daily operations of a 300-bed skilled nursing facility, ensuring compliance with state and federal regulations

• Supported daily operations of a 300-bed skilled nursing facility, ensuring compliance with state and federal regulations
• Assisted with staffing and recruitment, reducing reliance on registry staff within 30 days
• Collaborated with interdisciplinary teams to support resident care planning and improve outcomes
• Coordinated admissions, documentation, and administrative workflows in a high volume setting

Business Development Manager at Palomar Healthcare Center (2022-02 – 2023-01)

Assisted the administrator in overseeing daily operations of a 300-bed facility, ensuring compliance with state and federal regulations

• Assisted the administrator in overseeing daily operations of a 300-bed facility, ensuring compliance with state and federal regulations
• Recruited staff and reduced reliance on registry employees within 30 days
• Collaborated with interdisciplinary teams to develop and implement resident care plans

Regional Director of Admissions and Marketing at Renew HG (2019-01 – 2022-01)

Managed all aspects of the admissions process and served as liaison between hospitals, physicians, and facility staff

• Managed all aspects of the admissions process including pre-screening, insurance verification, and intake coordination
• Served as liaison between hospitals, physicians, and facility staff to ensure smooth patient transitions
• Trained and mentored admissions staff to improve efficiency and workflow
• Strengthened referral networks and increased facility census

Licensed Vocational Nursing (LVN) Program in Nursing – Career Development Institute