Melissa Jones

Detail-oriented Receptionist with experience in luxury settings. Manages inquiries, reservations, and events efficiently, excelling in problem-solving and multitasking.

Resident Experience Associate - Bozzuto - Chicago, IL

(2025-06)

• Facilitated timely resolution of maintenance requests and scheduled repairs to enhance resident satisfaction.
• Coordinated leasing office operations, addressing tenant inquiries and scheduling tours to optimize resident engagement.
• Communicated effectively with residents to address concerns and provide support.
• Streamlined move-in and move-out processes for residents, ensuring seamless transitions and positive experiences.

Receptionist/Assistant Stylist - Ricci Kapricci - Chicago Heights, Illinois

(2022-10 - 2025-01)

• Managed multi-line phone system and routed calls to departments.
• Scheduled appointments and maintained calendar for staff members.
• Assisted stylists in preparing clients for services and consultations.

Server - Butcher & The Burger - Chicago, IL

(2020-06 - 2023-02)

• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Delivered food orders promptly and courteously.

Cosmetology License - Cosmetology - Paul Mitchell The School (2023-09 - 2024-08)

Associate of Arts - Sociology - Wilbur Wright College (2017-08 - 2022-05)