Scheduling
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A highly skilled, compassionate, empathetic, professional with experience, including management, and project coordination. Demonstrated track record of success working with diverse client populations in one-on-one and group settings. Effective motivator, communicator and advocate with inherent ability to manage all types of personalities, diffuse stressful situations, proactively resolve issues, and meet and achieve challenging goals and objectives.
Innate ability to establish rapport quickly, build trust, interact with and relate to individuals on all levels. Exercise exceptional judgment, with a proactive approach and excellent interpersonal skills. Self-motivated, innovative problem solver.
Work well as a team member or independently.
scheduling - Cleveland Clinic - Vero Beach, FL
(2025-06 - 2025-09)
Scheduled appointments by phone, email or in person. Also, patients could call in questions and I would refer to a Medical Assistant or Triage nurse. I checked out patients, scheduled their future appointments, or referral, and printed out their visit summary.
teacher assistant - Christ Church - Vero Beach, FL
(2024-02 - 2024-12)
Assist Teacher with lessons, projects and crafts, take the students out to the playground, daily hygiene care for the younger students.
direct support worker - ARC of the Treasure Coast - Vero Beach, FL
(2023-12 - 2024-08)
I worked with adults with Special Needs (autism, down syndrome and mental health issues). I ran a classroom, teaching lessons, doing crafts and projects, I took my class on outings such as bowling, museums, lunch, park etc.
ese teacher asststant - Sebastian River Middle School - Sebastian, FL
(2019-01 - 2023-12)
I work with the teacher to assist students in the capacity that is needed, I work with Special needs Students, so everyone student can have a different curriculum. I engage one on one with students with behavioral problems in both classroom and extracurricular activities. I independently supervise the students on the playground, mealtimes, and field trips.
receptionist - Indian River School District - Vero Beach, FL
(2014-11 - 2015-01)
Answered multiple phone system, responded to inquiries, and transferred calls to the correct departments and personnel. Monitored security systems, greeted guest, and obtained identification. Oversaw the mailroom.
office manager - Department of Juvenile Justice
(2010-06 - 2014-01)
Assign cases to Probation Officers, assist with case management, answer phones, greet clients, bookkeeping, data entry, filing, archiving files, supervise volunteers.
dispatcher - Waste Management
(2000 - 2004)
Dispatcher/Call Center Assistant Manager dispatcher - Coral Springs Police Department
(1991 - 2000)
administrative assistant - Florida Department of Law Enforcement
(1990 - 1991)
Administrative Assistant to Special Agent in Charge
AA - Indian River State
Paralegal - University of Miami
