Melissa Méndez-Madrid

Retention Specialist, Multicultural Student Affairs at University of Wisconsin-Platteville (2024-09 – 2025-05)

• Developed individual academic plans for students
• Monitored, planned, and facilitated student academic progress, student workshops, success plans, and career goals
• Made recommendations to improve retention efforts while advocating for campus-wide retention initiatives

Administrative Assistant, Student Access & Academic Support at University of Wisconsin-Platteville (2022-06 – 2024-09)

• Managed calendars, scheduled meetings, handled confidential records, and coordinated travel arrangements
• Budgeted and maintained records while observing policies and procedures
• Onboarded and assisted student employees with completion of work authorization

Hispanic Outreach Assistant at University of Wisconsin-Platteville (2020-10 – 2022-05)

• Researched services and resources for Latinx communities in Southwestern Wisconsin counties
• Translated insurance plans, presentations, and other documents
• Tutored ELL students in Elementary and Middle School

Chancellor's Suite Receptionist at University of Wisconsin-Platteville (2019-07 – 2022-01)

• Researched and compiled data for executive team meetings
• Updated internal and external departmental websites
• Provided general information, assisted visitors, and performed administrative filing and client intake support

B.A. in Political Science – University of Wisconsin-Platteville (2018-09 – 2022-05)

B.A. in Spanish – University of Wisconsin-Platteville (2018-09 – 2022-05)

Certificate in Pre-Law – University of Wisconsin-Platteville (2018-09 – 2022-05)