Spanish Medical Interpreter at Washington State L&I SOSi (2025-04 – Present)
Spanish Medical interpreter for Washington State L&I
- Provide accurate and impartial interpretation during Dr. appointments/office calls, workers' compensation, psychiatric appointments, case manager meetings.
- Maintain professionalism and confidentiality of all patient information and adhere to all HIPAA regulations at all times.
- Knowledge, tools, and constant research of medical terminology, idiomatic and culturally based expressions, regionalism, colloquialism, and slang expressions
- Arriving ahead of schedule for work orders enhanced operational efficiency.
- Engaged in ongoing training to refine language and interpreting skills, enhancing overall service delivery.
Immigration Court Interpreter at SOSI (2023-02 – Present)
Spanish immigration court interpreter for Executive Office of Immigration Review (EOIR) and U.S. Department of Justice
- Perform accurate legal consecutive, simultaneous, sight interpretation for USCIS Master calendar and individual merits hearings via Webex or in person
- Interpret from English to Spanish and vice versa all witness testimonies, attorney & Department of Homeland Security (DHS) arguments, & Judges orders
- Rendered sight translation of legal documents
- Maintained confidentiality, professionalism, cultural awareness, localization and attention to detail
- Knowledge and constant research of Idiomatic & culturally based expressions, regionalism, colloquialism, & slang expressions
- Participate in ongoing training to enhance language skills and legal knowledge.
Spanish Interpreter at Cyracom (2016-01 – 2016-10)
Provide over the phone interpretation for various fields such as, Medical, Legal, Emergency Services, Insurance, and Human services.
- Interpret conversations and oral instructions from English to Spanish and vice versa
- Maintaining excellent customer service, accuracy, fluency, and confidentiality
Sales and Marketing Specialist at Southwest Climate Control (2014-03 – 2016-01)
- Analyze and report competitive market information
- Generate power point presentations, flyers and other marketing materials
- Generated leads, coordinated initial communications and arranged meetings to maximize efficiency
- Maintained prospective client database and updated existing files
- Create spreadsheets to monitor and keep track of marketing, inventory and other expenses
- Presented services and benefits to clients, negotiating terms to close sales effectively.
- Act as the liaison between customers and company regarding potential problems and customer desires
- Ensured customer-focused activities and services for optimal delivery and satisfaction
- Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers
Administrative Support and Quality Control at JC Amigo Express (2012-05 – 2014-02)
- Manage schedules and maintain directors calendar
- Processed accounts receivable and payable
- Create spreadsheets to monitor inventory and other expenses
- Processed training requests and monitored training activities for programs
- Prepared documentation for annual audit
- Performed a range of shipping, receiving and inventory duties
- Inspect and check accuracy on shipping orders
- Inspect all received packages for damages
- Coordinated shipping logistics with various courier services to ensure timely delivery.
- Oversee loading and unloading of products ensuring quality by continually reviewing work to detect and correct errors
- Monitored back order status and addressed urgent supply chain challenges effectively.
