Merari

I've been in the Medical field for over 25 yrs. I've held positions of Medical Assistant, Instructor and Care Coordinator. I enjoy helping people navigate through sometimes complicated processes in their health journey. I think my various skills will be a great fit for this position.

Care Coordinator - CareCentrix

(2017-07)

• Process MD determination
• Support Clinical Nurses
• Training of new employee
• Outbound calls to patients
• Meet turnaround times based on insurance
• Maintain monthly KPI

Care Manager - Humana

(2016-06 - 2017-02)

• Conducted telephonic outreach to assigned members (customer service) to assess health and nutrition, in areas of concerns using a variety of assessments, and triage of health symptoms: DM2, HTN, COPD, Depression, and Cholesterol
• Coached and problem solved with members to identify and address specific goal(s) to support health, behavior change and any issues with scheduling appointments, claims and referrals/authorizations
• Helped with Community Outreach for patients, Implemented the model of care, knowledge and experience with matrix, program monitoring and reporting
• Familiar with Center for Medicaid and Medicare Services (CMS), Health Maintenance Organization (HMO), EPO and Preferred Provider Organization (PPO)

Diabetic Care Coordinator - JSA/DaVita Healthcare Group - St. Petersburg, FL

(2015-03 - 2016-06)

• Provided Patient Education and treatment plans for patients with Diabetes
• Assisted Care Managers with ouotreaching to Diabetic patients and Triage
• Managed Educational Material, Organized/Scheduled Diabetic Classes for patients
• Adhered to HIPPA/OSHA/HEDIS and Computer Knowledge and experience with Microsoft Outlook/Word/Excel, EMR

Evening Lead Medical Assistant Instructor - Everest University - Largo, FL

(2014-01 - 2015-09)

• Instructed students: A&P, Front Office Duties, Administrative Duties, EKG, Vitals, Medical Terminology, EMR systems and Phlebotomy
• Monitored grades, attendance, and externship placement
• Ordered and kept track of all supplies for training

Medical Assistant Instructor - Pinellas County Job Corps - St. Petersburg, FL

(2013-04 - 2014-04)

• Instructed students: A&P, Front Office Duties, Administrative Duties, EKG, Vitals, Medical Terminology, EMR systems and Phlebotomy
• Monitored grades, attendance, and externship placement
• Ordered and kept track of all medical supplies for training

Medical Assistant Instructor/Externship Coordinator - Central Florida Institute - Orlando, FL

(2009-10 - 2013-04)

• Kepted track of grades, attendance, performance and externship hours
• Located externship sites for student placements
• Instructed students on: Vital signs, phlebotomy, EKG, Medical Terminology, EMR systems/paper charts and Administrative Duties
• Kepted track of medical supplies for training

Care Coordinator - ConservCare, Inc. - Orlando, FL

(2007-10 - 2009-10)

• Implemented and Monitored cases for Workman Comp patients
• Negotiated with vendors, physicians, radiology groups, laboratories, and outpatient facilities
• Worked directly with Worker's Comp. Adjustors and Nurse Case Managers
• Attended all Worker's Comp. annual convenetions/meetings

AS - Medical Assistant - Florida Metropolitan University (1999-01 - 1999-01)