Mercedez

4+ years designing FTTH and OSP fiber networks for large-scale deployments. Experienced in fiber routing, terminal placement, constructability reviews, pole attachment planning, QA/QC, GIS mapping, and leading design teams. Proficient in QGIS, IKE Office, AutoCAD, GAP, Vetro, Alden One, Google Earth Pro, and Excel.

Fiber Design Project Lead at Luck Grove Telecom (2025-10 – Present)

Lead production for multiple concurrent OSP fiber deployment projects while supervising a team of five designers.

• Perform QA/QC reviews to ensure compliance with client standards and engineering requirements.
• Optimize fiber routing, terminal placement, and network layouts using QGIS.
• Coordinate with offshore design teams to improve design quality and reduce rework.
• Prioritize workloads to consistently meet production goals and client deadlines.
• Collaborate with project managers, field engineers, and internal stakeholders to resolve routing and constructability issues.
• Mentor designers on routing strategies, design standards, and quality expectations.
• Investigate complex design issues and develop practical engineering solutions.

Fiber Designer I & II at Luck Grove Telecom (2022-03 – 2025-10)

• Designed FTTH distribution and feeder networks for OSP fiber deployments.
• Planned aerial and underground fiber routes using QGIS and GIS mapping tools.
• Performed address validation, network planning, and terminal placement.
• Reviewed pole data and attachment planning using IKE Office.
• Supported AutoCAD drafting and engineering revisions.
• Produced constructible OSP designs that met client standards.
• Managed multiple projects simultaneously while meeting production goals.
• Maintained organized project documentation using Excel, Word, and PDF tools.

Cash Management Specialist / Refund Administrator / Scheduling Coordinator at Aspen Dental (2017-09 – 2022-03)

Promoted into multiple positions based on performance and reliability.

• Managed scheduling, financial transactions, and administrative operations.
• Developed strong organizational, communication, and problem-solving skills.

HR Coordinator at Top Flite Telecom (2016-05 – 2017-09)

• Screened candidates and coordinated interviews.
• Assisted with onboarding and training coordination.

– Chittenango High School