Kennel Lead at Tail Gate For Dogs (2023-12 – Present)
- Supervise daily kennel operations while ensuring a safe, clean, and organized environment for all animals
- Administer medications and feedings accurately according to owner instructions and care plans
- Monitor dog behavior and health concerns, reporting issues promptly to management and pet owners
- Bathe and prepare dogs for pickup to ensure positive customer experiences
- Cross-trained in front desk and reception duties including check-ins, scheduling, payments, and client communication
- Maintain sanitation standards, inventory organization, and end-of-day facility security procedures
Supervisor at Pet Care Plus (2023-08 – 2023-10)
- Supervised groups of dogs while ensuring safety, proper behavior, and overall well-being
- Administered medications and feedings according to schedules and individual care instructions
- Assisted with daily kennel cleaning and sanitation procedures
- Supported management with daily operations and staff coordination when needed
- Delivered excellent customer service by communicating updates and care information to pet owners
Manager at Doggie Day Play (2015-07 – 2023-08)
Managed daily operations of a busy dog daycare facility for over 8 years.
- Supervised staff schedules, kennel assignments, and daily workflow
- Managed groups of multiple dogs while maintaining safe and controlled interactions
- Ensured high standards of animal safety, cleanliness, and customer satisfaction
- Handled client concerns professionally while building strong relationships with repeat customers
- Assisted with training new employees on dog handling, cleaning procedures, and facility policies
- Supported daily business operations in a fast-paced, customer-focused environment
Retail Associate at Marshalls (2013-08 – 2015-06)
- Assisted customers with purchases and provided friendly customer service
- Operated cash register and handled transactions accurately
- Maintained clean, organized, and fully stocked department areas
- Supported store operations during busy sales periods
