ER ROOM REGISTRATION at Community Resource Center (2023-08 – 2024-07)
- Professionally greet and receive patients upon arrival.
- Validate and verify patients' medical insurance plans.
- Handle incoming phone calls and direct them appropriately.
- Manage patient registration, appointment scheduling, insurance verification, and demographic data entry.
SOCIAL SERVICES ASSISTANT at Wellpath, INC (2023-01 – 2023-06)
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Handled confidential documents and maintained their proper organization
- Coordinated travel arrangements and accommodations for discharging patients
- Supported 50+ psychiatric patients and families in understanding and adapting to the locked facility rehabilitation.
- Gathered information from records, past mental and physical health records, history for admission
- Enhanced patient increase in discharges by preparing patients for board and care interviews.
- Coordinated patient care from pre-admission to post-discharge follow-up.
PSYCHOSOCIAL REHABALITAION SPECALIST at Wellpath, INC (2022-06 – 2023-01)
- Supported nursing with admission and discharges
- Assesses self - pay patients for presumptive eligibility and when appropriate, initiated the process
- Ensures all required documents are scanned into the appropriate system (s)
- Identifies all appropriate printed material hand - outs for the patient and provides them to the patient / guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)
