Staff Duty Officer - Rockingham County Sheriff's Office - Reidsville, NC
(2025-04)
- Point of contact for public lobby
- Directed incoming traffic to Records Division
- Answered phone calls - screened and forwarded to correct extension
- Crimestopper reports
- Assisted Deputies with registration and license checks
- Confirmed warrants
- Confirmed locations
- Printed Release Orders for jail
- Assembled Felony Packets for Deputies
- Assembled protection orders(50B's)
- Updated protection orders in NCIC
- Entered wants/missings/stolen articles into NCIC
- Point of contact for NCIC confirmations
- Daily line up for Sheriff
- Criminal background checks
- Driving histories for attornies
- Communicated urgent messages to Dispatch
- Printed reports for Deputies
- Communicated pertinent information via the radio to Deputies or Dispatch
Pediatrics Receptionist - Robinhood Integrative Health - Winston Salem, NC
(2024-03 - 2025-02)
- Receptionist for appointments and walk-ins
- Scheduled appointments
- Sent appointment reminders
- Answered phones and voicemails
- Completed tasks from providers
- Added test results to patient charts
- Created SOP
- Contacted Mother/Baby unit in hospitals for discharge paperwork
- Collaborated with head of department to streamline appointment process
- Sent labs to Labcorp
- Provided information on kits and lab tests
- Provided step by step visit process for parents
- Notified providers of Special Needs patients
- Created safe space for Special Needs patients
Lab Receptionist - Robinhood Integrative Health - Winston Salem, NC
(2023-01 - 2025-02)
- Receptionist for appointments and walk-ins
- Scheduled appointments
- Answered phones and voicemails
- Completed tasks from providers
- Added kit results to patient charts
- Created SOP
- Recorded all specialty tests and kits
- Recorded all receivables
- Collaborated with lab manager to streamline appointment process
- Sent labs to Labcorp
- Provided information on kits and lab tests
Assistant Director of Admissions - Southern Evangelical Seminary - Charlotte, NC
(2018-12 - 2022-11)
- First point of contact for prospective students
- Provided information on degrees
- Reviewed transcripts for admissions
- Submitted applicants to Admissions Committee for final vote
- Created a new Certificate that was approved by the Academic Committee
- Communicated with inquiries on upcoming deadlines
- Walked through inquiries stage of life and answered questions on ministry
- Supplied reports on students and applications to President
Director of Student Services - Southern Evangelical Seminary - Charlotte, NC
(2019-08 - 2022-11)
- Created and launched a New Student Orientation, involving students and professors
- Weekly and monthly communications to students
- Special announcements
- Fielded all current student inquiries
- Assisted in planning student events
- Assisted students in connecting with local churches
- Filmed multiple step by step instructional videos
- Answered "on-call" inquiries on weekends
- Filled in for President's secretary when needed
- Screened phone calls
- Made appointments
- Dictation
Director of Student Accounts - Southern Evangelical Seminary - Charlotte, NC
(2019-08 - 2022-11)
- Invoiced 200 students per semester
- Provided financial assistant information
- Streamlined financial aid process
- Submitted weekly Accounts Receivable and forecasts to CFO
- Arranged payment plans
- Received tuition payments
- Coordinated with institutions Veteran Affairs representative
- Chairman of Scholarship Committee
- Received all scholarship applications
- Reviewed all applications and tax documents
- Prepared final application packets for Committee
- Notified all awardees by email, phone and mail
- Streamlined process in Student Management System
Director of Events - Southern Evangelical Seminary - Charlotte, NC
(2019-08 - 2022-11)
- Scheduled on and off campus events
- Assisted in Directing National conference - 1200+ attendees
- Organized before, during and after teams
- Ordered necessary supplies
- Communicated with vendors
- Created event schedules
- Crafted order or service/ceremony
- Recruited and managed volunteer teams
- Held trainings and orientations before events
- Booked travel accommodations and flights for speakers and staff
- Supplied event packets for drivers, speakers and hosts - this included maps, local restaurant list, hotel location and room keys, snacks
- Managed all receipts and expenses
Assistant Director - Youth Apologetic Conference - Charlotte, NC
(2017-01 - 2022-01)
- Set up registration site
- Placed students in classes
- Excel spreadsheets for small groups and volunteers
- Small group leader
- Assisted director in communicating with students and parents
- Recruited Volunteers
- Managed Volunteers
- Liaison between director and volunteers
- Printed daily attendance
- Handled cash flow
- Social media promotions
- Contacted local businesses for prize donations
- Record keeper for registrations fees
- Coordinated housing for out of state students
- Ran product table for speakers
- Recruited sponsors
Summer Intern - Green Street Baptist Church - High Point, NC
(2017-05 - 2017-07)
- Assisted children's minister in daily duties
- Wrote weekly lessons
- Called businesses for donations
- Picked up lunches for employees
- Reserved community spaces for events
- Fill in Director when minister was absent
- Helped solve problems during community events
- Clean up after events inside or outside
- Van driver for "Community Kids" program
- Directed volunteer for "Community Kids" program
- Assisted in Event Registrations
- Volunteered with Boys and Girls Club on Ward Street
Associate - Lifeway Christian Store - Greensboro, NC
(2010-10 - 2015-04)
- Part time sales associate
- Stocking shelves and overstock
- Assisted Customers on floor and POS
- Communicated with local churches
- Keyholder position; opened and closed store
- Acting shift manager; oversaw paperwork and bank deposits, managed employees
- Created appointments to visit churches
- Multi-Line phone system
- Made special orders for unavailable product
- Cleaned bathrooms and kitchen
- Janitorial duties
- Product Displays
Private Violin Teacher - Private Practice
(2006 - 2010)
- Taught violin lessons to 15 students, ranging in age from 5 to 30 years old
- Developed lesson plans
- Orchestrated ensembles
- Hosted recitals
