Senior IT Program Leader
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Senior IT Program Leader with 15+ years delivering global M&A integrations, cloud migrations, cybersecurity, infrastructure modernization, and enterprise transformation programs across technology, financial services, healthcare, and media companies.
Sr. IT Program Manager for Global Operations - ServiceNow
(2021-04 - 2026-07)
In this role, I led complex, cross-functional initiatives that strengthened ServiceNow’s global technology and security landscape. I spearheaded the IT integration of six global acquisitions, helping unlock approximately $1B in revenue opportunities through effective post-close execution and alignment. Partnering with Digital Technology, Security, and PMO leadership, I streamlined executive portfolio reviews to ensure priorities, risks, and dependencies were clearly understood and managed.
I oversaw Governance, Risk, and Compliance (GRC) delivery for critical applications, improving both assessment rigor and executive visibility into risk, and regularly presented program updates to the CISO organization. I also led the migration of supporting data platforms from AWS to Microsoft Azure, aligning infrastructure with long-term scalability goals and provided program management of security project tracks to enhance our security posture and provide efficiency for our IT infrastructure using Zscaler technologies. I delivered global infrastructure and resilience improvements, including deploying LAN/WAN solutions across more than 30 locations and leading disaster recovery automation initia
IT Program Manager - Enterprise Connections
(2019-11 - 2021-03)
Consulting firm specializing in enterprise systems assessment, technology strategy, and large-scale deployment planning. Partnered with organizations to evaluate complex environments, design modernization roadmaps, and lead implementation of critical infrastructure and application initiatives. Client engagements include:
Information Technology Program Manager - First Republic Bank - San Francisco, CA
(2019-01 - 2019-10)
Supervised Agile teams in delivering large-scale digital transformation initiatives for a banking environment, including the migration of critical applications to Microsoft Azure and AWS to enhance scalability, performance, and cost efficiency. Spearheaded the implementation of enterprise identity management systems with multi-factor authentication across both on-premises and cloud platforms, strengthening organizational security. Modernized network infrastructure by deploying advanced Cisco wireless, firewall, and VPN technologies to support secure cloud adoption.
Additionally, directed the upgrade of over 6,000 client systems to Windows 10 and oversaw the enterprise-wide rollout of Microsoft 365 services—including Exchange Online, SharePoint Online, and OneDrive—across more than 100 retail and corporate banking locations.
Information Technology Program Manager - Symantec - Mountain View, CA
(2017-04 - 2018)
Led global IT integration planning for LifeLock and Blue Coat manufacturing, including due diligence, roadmap development, infrastructure consolidation, physical site execution and application transition planning.
Senior Project Management Consultant - Vocera Communications - San Jose, CA
(2017-03 - 2017-04)
As part of a Merger of Vocera Communications and Extension Healthcare, developed the framework to execute the infrastructure consolidation. This included consolidation of the Active Directory environment of both companies; the migration of on-premises Exchange 2013 environment to Office 365 and transition of application and infrastructure to integrate services.
Information Technology Program Manager - First Republic Bank - San Francisco, CA
(2015-01 - 2017-01)
I managed a diverse portfolio of infrastructure initiatives supporting the bank’s continued growth, spanning hybrid cloud architecture, storage modernization, network security, and disaster recovery. I led the research and development of a hybrid cloud strategy that enabled automated workload provisioning across both private data centers and public cloud environments, fully integrated with the ServiceNow service catalog. As part of this effort, I evaluated leading cloud providers including AWS, Google Cloud, Microsoft Azure, and Rackspace to guide long-term vendor selection and cloud adoption strategy.
In parallel, I directed the implementation and migration of enterprise DNS, DHCP, and IP address management services to Infoblox, improving network reliability and centralized administration. I also oversaw the migration of storage infrastructure across three data centers to NetApp’s Clustered Data ONTAP (CDOT) platform, enhancing scalability and enabling advanced storage virtualization capabilities. On the security front, I led a comprehensive assessment of the bank’s firewall and network infrastructure as part of a major refresh initiative, evaluating next-generation solutions from
Senior Project Manager - Gilead Sciences - Foster City, CA
(2014-03 - 2014-12)
Led enterprise-wide infrastructure and application initiatives within a high-growth biopharmaceutical environment, supporting over 10,000 employees and contractors globally. Directed the successful migration of global email systems from Exchange 2007 to Exchange 2013, ensuring minimal disruption and improved performance. Implemented comprehensive application and database monitoring solutions, including support for mission-critical Oracle E-Business Suite, enhancing system reliability and operational visibility.
Deployed F5 edge security and load balancing solutions across the global network, strengthening security posture and optimizing traffic distribution. Managed the upgrade of 48 NetApp SAN systems supporting Clinical Virology operations within a GxP-regulated environment, ensuring compliance, data integrity, and high availability.
Senior Project Manager - YellowPages.com - Glendale, CA
(2012-10 - 2013-09)
I managed cross-functional Agile teams during the M&A transition of YP.com from AT&T Interactive to Cerberus Capital Management, leading large-scale IT integration efforts across more than
