DIRECTOR OF OPERATIONS | BUSINESS OPERATIONS LEADER
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Executive operations leader with more than 20 years of experience directing large-scale operations, leading cross-functional teams, managing multimillion-dollar business portfolios, and improving organizational performance across healthcare, consulting, enterprise technology, public safety, and government organizations. Proven success leading multi-site operations, managing budgets, optimizing workforce performance, developing scalable operating procedures, and partnering with executive leadership to drive strategic initiatives. Recognized for building high-performing teams, improving operational efficiency, strengthening customer relationships, and delivering measurable business results in highly regulated environments.
Account Manager at GardaWorld Security (2025-03 – Present)
Lead operations for one of Hartford HealthCare's largest regional security programs supporting ten hospital campuses while managing business performance, workforce operations, executive stakeholder relationships, and service delivery.
Principal Consultant at The Palten Group (2023-01 – 2025-12)
Provided executive advisory services focused on organizational strategy, operational effectiveness, and business growth for technology companies.
Engagement Manager | Managed Security Services at NCC Group (2018-01 – 2022-12)
Directed business operations supporting enterprise consulting services while leading cross-functional teams, customer success initiatives, operational planning, and revenue-generating programs.
Director, Security & Intelligence at Nuix (2015-01 – 2017-12)
Provided strategic leadership across customer engagement, product strategy, operational planning, and business development initiatives.
Information Protection Manager at Cigna Healthcare (2011-01 – 2015-12)
Managed enterprise operational initiatives supporting investigations, compliance, governance, and business process improvement.
Incident Response & Forensic Engineer at CNI – U.S. Food and Drug Administration (2010-01 – 2011-12)
Detective at Waterbury Police Department (2002-01 – 2010-12)
Progressive leadership experience managing complex investigations, interagency operations, crisis response, and high-risk incidents while collaborating with federal, state, and local organizations.
Master of Science in National Security – University of New Haven
Bachelor of Science in Business Administration – University of New Haven
