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Driven and detail-oriented public health professional with 8 years of progressive experience in hospital settings, specializing in behavioral health and clinical quality. Proven success as a Mental Health Technician and Quality Associate, blending compassionate patient care with analytical precision. Adept at data entry, quality control, and utilizing Microsoft Office tools to streamline documentation and compliance processes.
Demonstrates a strong foundation in clinical quality assurance, consistently supporting performance improvement initiatives and regulatory readiness. Recognized for a keen eye for detail, strong organizational skills, and a passion for enhancing healthcare outcomes through data-driven solutions.
Quality Control Associate/ Care Coordinator
Orlando Health South Seminole Hospital
Longwood, Florida
October 2023-current
● Participates in clinical outcome measurement to include the identification of strategies that promote population health
● Experience in gathering and auditing data for keys performance indicators, including fall, team member injuries and workplace violence
● Understanding action plans to demonstrate a proactive approach to problem-solving, showcasing the ability to set clear goals, and detail the specific steps you would take to achieve positive health outcomes for patients or within a healthcare setting, effectively proving your competency and strategic thinking in tackling health challenges.
Orlando Health South Seminole Hospital
Longwood, Florida
January-December 2020
● Performed analysis of surveillance data to identify trends in rates, pathogens, and antimicrobial resistance
● infections, variation in the levels of nosocomial infections, or single cases of unusual infections
● Maintained data, reporting and quality/assurance standards throughout investigations
Mental Health Tech/ Environmental Safety
October 2015- March 2023
Orlando, Florida
● Engaged with community members to assess health needs and develop targeted health promotion programs
● Established partnerships with local organizations to address community health disparities and improve overall well-being
● Conducted regular environmental assessments, and managing safety risk waste disposal procedures
● Conducted safety audits, identifying and addressing potential hazards in patient care areas
Master of Science: Public Health
Grand Canyon University-January 2021
Phoenix, Arizona
Bachelor of Science: Criminology, Sociology
Metropolitan State University of Denver-January 2013
Denver, Colorado
Certified Public Health National Board of Health Examiners
● Exam and Form Design Tutorial
● Certification Tracking
● Credential Management with CEU tracking
National Registry of Environmental Professionals
Certification of Professional Achievement (CES) Certified Environmental Scientist
Safety Unlimited, Inc. OSHA
Certified HAZWOPER Technician- 40 Hour Hazardous Waste Operation & Emergency Response
Certified Handle With Care Trainer
Acadia: Handle With Care Behavior Management System Trainer
Date Obtained: December 1, 2024
