Operations & Logistics Manager
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Results-driven Operations and Logistics Manager with experience in real estate, customer service, and process improvement. Skilled in managing transactions, streamlining operations, and boosting customer satisfaction. Proficient in Salesforce, Microsoft Office, and supply chain management. Passionate about delivering efficient solutions and supporting team success. Looking to bring my expertise to a dynamic and growth-oriented company.
Resourceful and people-focused professional with a diverse background in client relationship management, technical fieldwork, and operational support. Proven ability to coordinate complex services, troubleshoot issues on-site, and maintain high levels of customer satisfaction across industries including real estate, pest control, and marine operations. Adept at collaborating with cross-functional teams, managing logistics, and communicating technical solutions clearly.
Known for being hands-on, adaptable, and committed to delivering high-quality service. Currently seeking a role in customer success or technical account management where strong interpersonal skills and problem-solving ability can drive client retention and business growth.
Bachelor of Science in Business Administration and Global Supply Chain Management, with a Minor in Economics, from SUNY Plattsburgh. This double major provided a strong foundation in business strategy, logistics, and operational efficiency. These key competencies gained me success in client-facing and technical support roles.
Supplemented academic learning with active leadership in the Global Supply Chain Management Club and membership in the Association for Supply Chain Management (ASCM), demonstrating a commitment to both professional growth and collaborative problem-solving.
