Michael Dilone

Full-stack Software Engineer with 7+ years of experience delivering scalable enterprise SaaS solutions across risk management, telecommunications, and healthcare sectors. Proven expertise in implementing React interfaces, Spring Boot microservices, and AI-powered integrations that drive operational efficiency and enhance user experience.

Full-Stack Software Engineer at LogicManager (2023-01 – 2026-07)

• Architected and deployed an OpenAI-powered support assistant using React and Spring Boot microservices, integrating OpenAI APIs to deliver real-time, context-aware guidance that reduced support ticket volume and improved user self-service capabilities.
• Led development of 200+ feature enhancements for enterprise risk-management SaaS platform, including a modular React component library with 100+ customizable UI elements enabling clients to build tailored workflows and interfaces.
• Engineered automated CI/CD pipeline using Jenkins, Docker, and Kubernetes on Amazon EKS, streamlining application releases by automating testing, containerization, and deployment processes while reducing manual intervention and deployment errors.

Full-Stack Software Engineer at Infosys (2020-12 – 2022-12)

Client: CVS Health

• Developed mission-critical Java/Spring Boot microservices supporting production eSIM activation for millions of customers, implementing downstream system integrations to enable seamless end-to-end provisioning workflows.
• Spearheaded MapStruct integration initiative that modernized backend data mapping architecture, eliminating 75% of boilerplate code while improving compile-time validation, maintainability, and developer productivity across the engineering team.
• Built robust Spring Boot REST APIs with comprehensive request validation, centralized exception handling, and Hibernate persistence, complemented by JUnit/Mockito test suites that enhanced code quality and regression coverage.

Help Desk Support Specialist at MC Tropical (2019-06 – 2020-10)

• Provided technical support and troubleshooting for internal systems and end-users, maintaining service continuity during organizational operations.

Java Software Engineer at Tata Consultancy Services (2017-09 – 2019-05)

Client: CVS Health

• Designed and implemented scalable Java/Spring Boot microservices and REST APIs for specialty-nursing portal serving 15,000+ healthcare professionals, enabling efficient management of patient medication workflows
• Implemented JUnit test suites for core API services and participated in peer code reviews, increasing test coverage to 78% and improving regression detection before release.
• Optimized database performance by redesigning Hibernate/JPA entity mappings and refactoring SQL queries, reducing critical page load time from 5 minutes to 10 seconds—a 97% performance improvement that significantly enhanced user experience.

Bachelor of Science in Computer Science – Kean University (2017)