Associate Loaner Processor at NuVasive (2022-10 – Present)
- Identified issues by testing and troubleshooting instruments, components and assemblies.
- Cleaned and adjusted instruments.
- Inspected equipment to determine its reliability.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Conducted troubleshooting procedures and root cause analysis to determine causes of problems.
- Removed damaged instruments to be serviced.
- Conferred with engineers and designers to investigate and solve failure issues.
- Processed and audited instrument trays using SAP.
Returns Processor at Agilent Technologies (2021-05 – 2022-10)
- Maintained company processing standards across [Number] product lines.
- Reduced product loss by [Number]% over [Number] years by maintaining secure environment and workflows.
- Unloaded, inspected and stored damaged and returned products.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in SAP inventory tracking system.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Increased productivity through streamlined processes and system efficiency.
- Provided documentation and calculations to support inventory distribution decisions.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Warehouse Shipping Clerk at Banded Holdings (2018-10 – 2021-05)
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Maintained accurate records in WMS programs, including materials weights, bill amounts and identified variances.
- Conducted research to address shipping errors and packaging mistakes.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Warehouse Clerk/Picker at Myers Tire Supply (2012-07 – 2018-08)
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Moved and lifted heavy loads of merchandise onto pallets for shipment.
- Simplified shipping and receiving processes, which boosted productivity 50%.
- Volunteered to assist Supervisor with other projects, demonstrating willingness to learn new tasks and increase skill levels.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Shipping Technician at PharMEDium Services LLC (2009-03 – 2012-04)
- Operated WMS computer system, hand-held inventory control device and calculator to perform shipping method and accurate count of product.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes by 30%.
- Managed timely and effective replacement of damaged or missing products.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Completed physical inventory counts each week.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using handheld scan guns to update system.
- Tracked production and quality control systems to proactively identify deficiencies.
