Michael Greenwood

Stays up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency. Oversee a team of approximately 250 employees including workflow and ensure compliance on procedures, requirements, and performance strategies. Moderates floor disputes to protect business assets and resolve customer service issues.

Table Games Supervisor - MGM Resorts International - Aria Casino and Resort (Forbes 5 Star), Las Vegas, NV

(2009-12)

• Stays up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
• Oversee a team of approximately 250 employees including workflow and ensure compliance on procedures, requirements, and performance strategies.
• Moderates floor disputes to protect business assets and resolve customer service issues.
• Diversity & inclusion bullet point

Table Games Supervisor - MGM Resorts International - Beau Rivage Resort & Casino, Biloxi, MS

(2007-07 - 2009-12)

• Circulated gaming tables to monitor dealer operations and player participation.
• Distributed complimentary hotel rooms, meals and discounts to players based on betting totals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Casino Dealer - Imperial Palace Casino - Biloxi, MS

(2001-04 - 2007-07)

Membership Development Coordinator - MGM Resorts International

(2024-06)

• Works with Recruitment Coordinator to identify membership growth opportunities for African American Employee Network Group (AAENG)
• Leverage the DEI team to identify program opportunities which can be offered to members.
• Work with mentoring programs, inclusion circle, and affinity awareness programs.

Table Game Analytics - MGM Resorts International

(2018-07 - 2019-05)

• Shadowed table game analytics to assess the data of introducing side bets for table games would be beneficial for the casino
• Facilitated training and development for all table game employees on new table game procedures

Master of Business Administration - Business Administration - Louisiana State University, Shreveport LA (2025-12)

Bachelor of Science - Business Administration - Nevada State University, Henderson NV (2022-12)