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Multifaceted management professional with 10+ years of professional experience, proven client support, and outstanding customer care and service abilities. Managed and coordinated a workforce team as the head of a customer care department, requiring decisive problem-solving skills to resolve complex situations and continually meet targets. Currently seeking a challenging role supporting organizational goals and company values while growing and developing personally and professionally.
Value Based Leadership Certification
United Health Group
Green Bay, WI - 2015
Highschool Diploma
South Broward High School
Hollywood, FL - 2005
