Software Engineer II - Neogenomics Laboratories - Carlsbad, CA
(2024-06 - 2026-04)
- Collaborated with other software engineers, architects, and stakeholders in the U.S. and India to troubleshoot issues and perform root cause analysis.
- Created and maintained technical documentation, implemented CI/CD pipelines and configured new servers for testing and staging environments, reducing the testing and deployment time of LIMS software updates.
- Wrote and tested custom webhook and plugin code (Python and Java) to extend the out of box functionality of SapioSciences LIMS software (legacy report generation, specimen tracking/storage, label generation, and quality control metrics). Frequently reviewed code from other in-house engineers and third-party contractors to ensure a consistent standard of modular and scalable code.
- Managed and tested weekly and quarterly deploys of LIMS software updates across multiple laboratory sites.
- Built automated tools to track case volume, turnaround time, and quality control metrics across different tests and laboratory modalities, greatly reducing the time needed for business analysts to generate these metrics
Software Support Engineer - Neogenomics Laboratories - Carlsbad, CA
(2022-06 - 2024-06)
- Communicated directly with customers to respond to service tickets in ServiceNow or Workday, gathering incident information, escalating issues when needed, and providing work-arounds and a complete fix timeline
- Wrote a C# application and SQL backend to read, quality check, and translate raw result files from PCR and quantification instruments for 10 high-throughput genetic tests, greatly reducing the time needed for laboratory technicians to generate preliminary reports. Was the sole engineer to maintain this app through updates of LIMS database and ensure constant uptime.
- Built and maintained Vue.js frontend to allow lab technicians to easily monitor current and pending instrument runs and view preliminary batch results, as well as view application and server logs.
- Worked with the quality control department on user testing prior to software releases. Communicated directly with clinical laboratory supervisors to implement changes to healthcare diagnosis assignment and report generation logic following quality control testing.
Math, Biology, and Chemistry Tutor - C2 Education - Palo Alto, CA; San Diego, CA
(2016-02 - 2023-12)
- Formulated and communicated STEM concepts in easy to understand language for students ranging from college to elementary school (4th grade and above) in person and online.
- Created teaching examples to fit individual student's learning style in person or via video conferences. Contributed to a centerwide online library of practice material.
- Developed individualized study plans to prepare for ISEE, SAT, ACT, and AP exams. Proofread company practice workbook material and adapted curricula for online use during 2020-2021 school year pandemic office closure. Provided user feedback on C2 Education's online learning resources and platform.
Software Development Engineer - Airwave Media - Encinitas, CA
(2015-08 - 2017-09)
Served as the technical leader for a startup company launching a photo booth camera integrated with social media content for restaurants and bars.
- Used Linux shell scripts and Python to run a lightweight video and camera app on Raspberry Pi based hardware.
- Led the software development life cycle (SDLC) from design, coding, testing, deployment, and maintenance.
- Managed rating, classifying, and archiving social media content sources. Moved existing content to Amazon DynamoDB for a cloud-native, fully managed NoSQL database service.
- Provided technical support to customers to troubleshoot connectivity and network issues, offering support 7 days a week via telephone and on site visits.
Undergraduate Research Assistant - UC San Diego - La Jolla, CA
(2015-08 - 2015-12)
Statistics project for Dr. Claudio Labanca, PhD
- Researched and summarized court rulings and prior academic research on immigration and overtime work regulations in the United States and Italy.
- Collected government reports, court documents, and news stories describing the path to employment for recent immigrants and the effect of immigration on wages and job opportunities.
- Cleaned and processed Bureau of Labor Statistic datasets in Stata and tested regression models to analyze the impact of assumptions/hyperparameters on the models' predictive accuracy.
